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Customer Service Representative - State Farm Agent Team Member
Customer Service Representative - State Farm Agent Team MemberShanda Martin - State Farm Agent • Dallas, TX, US
Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Shanda Martin - State Farm Agent • Dallas, TX, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Benefits :

  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Training & development

Position Overview

Are you outgoing and customer-focused? Are you a problem solver? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Maintain a strong work ethic with a total commitment to success each and every day.

    • As an Agent Team Member, you will receive.. .

  • Competitive base pay plus commission / bonus options
  • Paid Time Off
  • Life Insurance
  • Health Incentive Plan
  • Mentorship and ongoing training / development
  • Growth potential / Opportunity for advancement within the agency
  • Entreprenurial Opportunity

    • Requirements

  • Friendly and optimistic personality
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

    • If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

    This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

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