Business Systems and Technology Manager

Anton Cabinetry is a commercial millwork manufacturer with a long history of investing in technology to support operations, engineering, and project execution. As our business continues to grow and mature, we are creating a newly defined Business Systems & Technology Manager role to strengthen how technology supports day-to-day execution and long-term scalability.

This role is ideal for someone who enjoys being hands-on with users, while also taking ownership of business systems, integration, and process improvement.

Role Overview

The Business Systems & Technology Manager owns Antons internal technology ecosystem ensuring systems are reliable, well-integrated, and aligned with real-world workflows across the business.

This role works closely withoperations, engineering, finance, and IT partners, translating practical workflow challenges into effective system solutions. While some flexibility exists, regularon-site presence is essentialdue to the physical nature of our manufacturing operations and support needs.

Key Responsibilities:

Business Systems & Integration

Own and support core business systems, including:

Improve workflows, reduce manual processes, and strengthen data reliability.

Design and maintain system integrations and automations.

On-Site Technical Support & Infrastructure

Provide in-person technical support as needed for office and production teams, to keep work moving.

Serve as escalation support for issues handled by our managed service provider (MSP).

Ensure technology supports uptime, productivity, and safety across the facility.

Adoption, Training & Process Improvement

Partner with department leaders to ensure systems are used effectively.

Create training and documentation that supports adoption and consistency.

Identify and eliminate workarounds and shadow systems over time.

Vendor & MSP Management

Own day-to-day coordination with our MSP and technology vendors.

Define responsibilities, manage escalations, and ensure accountability.

Ensure infrastructure, security, and backups are maintained without disrupting operations.

Technology Roadmap :

Develop and maintain a forward-looking technology roadmap aligned with company growth.

Evaluate tools and improvements with a practical, operations-first mindset.

Establish standards for system changes, access, and data ownership.

Qualifications

Experience supporting technology in a construction or manufacturing environment.

Strong understanding of business operations and workflows

Experience with ERP systems and Microsoft 365 environments

Comfort working hands-on with hardware, networks, and physical systems

Ability to communicate clearly with technical and non-technical users

Preferred Experience

Project-based or custom manufacturing environments

Experience coordinating with MSPs or external IT vendors

Technical Capability (Experience-Based)

Hands-on experience supporting:

Windows-based environments

On-prem and cloud-integrated networks

Printers, label printers, and shop-floor devices

Working knowledge of:

Microsoft 365 administration

Network fundamentals (switching, wiring, access points)

Endpoint and access control systems

Ability to diagnose and resolve issues across hardware, software, and workflow boundaries

Work Environment

In-person role based at our facility

Regular interaction with production, engineering, and office teams

Combination of hands-on technical work and systems/process leadership

Why Anton Cabinetry

Stable, growing company with a long-term view

Meaningful investment in technology and process improvement

Opportunity to shape how systems support the business as it scales

High-impact role with visibility across the organization