Analyst, Business Systems

The Analyst - Business Systems, Post Acute Managed Services plays a key role in supporting Lifepoint Health facilities by managing requests, resolving incidents, and providing technology support across clinical and business systems. This role contributes to the design, implementation, and optimization of technology solutions, ensuring alignment with Lifepoint Health standards and policies.

Key Responsibilities :

• Provide comprehensive support for Lifepoint Health facilities, including troubleshooting, system configuration, and implementation of technology solutions.
• Assist in the deployment and upgrade of various systems, ensuring smooth transitions and minimal disruption to operations.
• Collaborate with facility teams to set up and maintain system configurations, review workflows, and support go-live processes.
• Deliver training and guidance on clinical information systems, ensuring compliance with established policies and procedures.
• Write and execute test scripts to validate system functionality, efficiency, and compliance, including thorough documentation of testing results.
• Create and maintain system and business requirements documentation.
• Support data analytics needs for operations and HSC business owners.
• Respond to and resolve reported incidents, ensuring timely and effective solutions.
• Draft and distribute field communications related to system updates, changes, and support.
• Document and optimize workflows to enhance system performance and user experience.
• Maintain regular and reliable attendance and fulfill duties assigned by leadership.

Required Skills & Experience :

Other Duties :

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.