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Registered Client Associate - Mesa
Registered Client Associate - MesaHarrison Gray Search & Consulting • Mesa, AZ, US
Registered Client Associate - Mesa

Registered Client Associate - Mesa

Harrison Gray Search & Consulting • Mesa, AZ, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Harrison Gray Search has partnered with a nationally recognized investment advisory firm with a long-standing reputation for integrity and excellence is seeking a Registered Client Associate to join its expanding team in the Mesa, AZ office. This full-time opportunity has opened due to continued business growth and offers a dynamic environment for career development and advancement.

THE ROLE

The Registered Client Associate plays a critical client-facing role, dedicated to delivering exceptional service that supports clients in achieving their financial goals. As a key liaison between clients and financial professionals, this role requires strong interpersonal, problem-solving, and organizational skills. It also presents the opportunity to contribute meaningfully to a collaborative, service-oriented team culture.

This position reports to the Branch Manager and collaborates closely with assigned financial professionals.

KEY AREAS OF FOCUS

Client & Financial Professional Support

  • Serve as the primary point of contact for client service needs via phone, email, and other platforms.
  • Schedule and coordinate client meetings.
  • Execute account transactions including trades, deposits, withdrawals, rollovers, ACH, and wire transfers.
  • Support financial planning by inputting data into MoneyGuidePro and assisting with Riskalyze assessments.
  • Facilitate new account setup, ensuring accuracy of information and appropriate follow-up.
  • Support onboarding of new financial professionals as needed.
  • Coordinate with internal teams such as Compliance, Operations, IT, and Marketing to ensure smooth business processes.
  • Stay current on financial markets and assist with portfolio research.
  • Identify client needs through service interactions and relay opportunities to financial professionals.
  • Support local marketing efforts and contribute to team knowledge-sharing channels.
  • Assist with cross-office support and remain up to date with compliance regulations and licensing requirements.

Administrative & Office Operations

  • Maintain organized records of client interactions and documentation within CRM systems.
  • Manage document workflows using tools such as DocuSign and DocuPace.
  • Assist with general office upkeep, including mail handling, greeting clients, and kitchen stocking (as applicable).
  • Provide administrative assistance to assigned advisors and the branch manager.
  • Participate in the planning of local initiatives or firmwide events hosted at the branch.

    • Team Engagement & Career Development

  • Proactively pursue professional growth through internal training programs and coursework.
  • Prepare and submit regular reporting for team tracking and compliance.
  • Support expense reporting and team financial oversight.
  • Serve as a positive contributor to team culture and morale.

    • WHAT YOU BRING

  • 3–7 years of experience in a client service or financial services role.
  • Associate’s degree in Business, Finance, or a related field (Bachelor’s degree preferred).
  • Active FINRA Series 7, and Series 63 & 65 (or Series 66) required.
  • Proficiency with Microsoft Office Suite and Google Workspace.
  • Familiarity with systems such as Concur, RedTail, RBC platforms, AOS, and RedOak.
  • Strong initiative, attention to detail, and ability to work collaboratively.

    • Core Competencies

  • Client service, communication, and empathy
  • Time management, coordination, and attention to detail
  • Problem-solving, reasoning, and critical thinking
  • Written and verbal communication
  • Active listening and social awareness

    • WHAT YOU CAN EXPECT

  • Competitive base salary (based on experience)
  • Performance-based compensation opportunities for specialized assignments
  • Comprehensive benefits package including :
  • Medical, Dental, and Vision Insurance
  • Disability and Life Insurance (with optional supplemental coverage)
  • 401(k) with employer match
  • Flexible Spending Accounts (FSA)
  • Generous PTO including vacation, personal days, sick leave, and volunteer day
  • Flexible work schedule
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