Service Technician

The Field Service Technician is a responsible, self-starter who uses their experience to deliver the desired customer service experience. Must multitask, keep accurate records, and communicate well verbally and in writing.

Responsibilities

• Provide service and customer support during field visits
• Tie workflow to schedule
• Manage all on site repair, maintenance, and test tasks
• Diagnose errors or technical problems and determine proper solutions
• Produce timely and detailed service reports
• Operate vehicle in a safe manner and use field automation systems
• Follow all company’s filed procedures and protocols
• Cooperate with technical team and share information with Field Service Manager
• Comprehend customer requirements and make appropriate recommendations/briefings
• Build positive relationships with customers

Requirements

• Proven field service, manufacturing experience
• Ability to troubleshoot, test, repair, and service technical equipment
• English literacy
• Ability to work flexible shifts, adapt to changing work schedules and some overnight trips
• Familiarity with mobile tools and applications
• Technical degree or certification
• Not afraid of heights'

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Work Remotely

• No

Job Type: Full-time

Pay: $16.00 - $20.00 per hour