Business Process Analyst

A company is looking for a Business Process Analyst responsible for supporting corporate travel operations.

Key Responsibilities

Manage the User Support Service Desk and evaluate service desk requests for business enhancements

Collaborate with Operations leadership to address agent productivity and process issues

Participate in client implementations and ensure quality control and reporting processes are followed

Required Qualifications

3+ years of experience in travel operations and / or travel industry experience

Practical expertise in at least two GDS systems, such as Amadeus, Sabre, or Travelport Plus / Galileo

Competence with technical environments and corporate travel industry standards

Strong organizational skills to manage multiple projects and priorities

Ability to work collaboratively with team members and maintain positive relationships