Front Desk Receptionist

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Why You'll Love This Job

We are a well-established, independent eye care practice with over 30 years of experience, and we're seeking a friendly, organized, and compassionate Front Desk Receptionist to join our team in Austin, Texas. At our office, we treat both our employees and patients like family, fostering a welcoming and professional atmosphere. Plus, we prioritize your work-life balance - our office hours are Monday through Friday, 9 AM to 6 PM, so your weekends are always free!

We are a 30+ year established and independent doctor's office, not some impersonal "chain store". We treat our employees and patients like FAMILY! We want their experience in our office to feel like "coming home"!

Pay: Starting at $16.50-$17.50 per hour depending on experience

Benefits:

• 401(k)
• We offer a full benefit package, including PTO, paid holidays, health insurance, and 401K (with matching!)
• Cash balance pension plan
• Continuing education credits
• Employee discount
• Health insurance
• Health savings account
• On-the-job training
• Opportunities for advancement
• Paid sick time
• Paid time off
• Professional development assistance

Schedule:

• Monday to Friday
• No weekends

Job Type: Full-time

Responsibilities

• Greet patients, check patients in and out
• Schedule patient appointments; ensure smooth flow
• Gather medical history and reason for the visit
• Verify insurance information for each patient
• Answer and forward all calls; oversee voicemail and messages
• Prepare patients to be seen by the Optometrist
• Assist the Optometrist as needed during examinations
• Show patients how to properly care for contact lens

Skills & Qualifications

• Must have 6+ months prior experience in an Optometry, Ophthalmology or Medical office practice
• Friendly and outgoing with the ability to connect with a diverse group of people
• Efficient, organized and resourceful with strong attention to detail
• Knowledge of computer operations; proficient in basic word processing, data entry and automated records
• Insurance knowledge

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Type: Full Time (Hourly)