Global Trade Operations ManagerCategoryBanking OperationsJob Id2025-0022147LocationAtlanta, GA, United StatesPosting Start Date09 / 24 / 2025Anticipated Posting End Date10 / 10 / 2025Job TypeFull time

Global Trade Operations Manager

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

We are seeking a dynamic and experienced Global Trade Operations Manager to manage a high-performing team within the trade operations division. This role requires strong leadership, deep knowledge of trade finance instruments (LC, ISBP, UCP), and hands-on experience with Trade360. The ideal candidate will drive operational excellence, lead transformation initiatives, and mentor team members to support organizational growth and digitalization.

Key responsibilities include :

• Lead and manage a team of 710 professionals, including team leads, subject matter experts (SMEs), and client champions.
• Oversee daily operations including transaction processing, SLA management, and workflow optimization.
• Ensure timely and accurate execution of trade transactions under LC, ISBP, and UCP guidelines.
• Drive automation and digitalization initiatives, working closely with internal teams to streamline processes using Trade360.
• Conduct performance reviews, provide coaching and development plans, and foster a culture of continuous improvement.
• Collaborate with cross-functional teams to manage change management and transformation projects.
• Lead client interactions, resolve escalations, and ensure high service delivery standards.
• Support payment reconciliation, document review, and logic validation for trade transactions.
• Champion process improvement, identifying gaps and implementing solutions to enhance operational efficiency.

Basic qualifications :

Preferred skills / experience :

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.