IT Technical Support

Title: IT Technical Support
Employment Type: Full time, Exempt

Summary of Responsibilities:

• Network Administration and Security
• Hardware and Software Installation and Maintenance and Repair (Aloha POS, etc.)
• Network and System Troubleshooting
• Preventative Maintenance
• VPN, Printers, Email and Phone system administration
• Security Camera and Alarms Installation and Maintenance
• Provide onsite technical support for corporate office and phone/field support for restaurants
• Examine, evaluate, and improve existing networks and systems
• Research, recommend, and execute new networks and systems

Required Skills and Qualifications:

• Minimum 2 years experience in networking and hardware/software troubleshooting
• Working Knowledge and understanding of LAN, WAN, TCP/IP, and Firewalls
• Experience with Aloha POS equipment and CCTV Required
• Possess an entrepreneurial spirit
• Strong communication and listening skills
• Produce high quality work with attention to detail and accuracy
• Initiate work independently and prioritize work duties with high urgency
• Set goals and achieve them on time and efficiently
• Ability to learn and understand new software
• Proficient in Microsoft Word, Excel, Power Point and Outlook
• Availability to work weekends and holidays to complete tasks

Benefits:

• Medical, Dental, Vision, Group Term Life & AD&D, Long Term Disability, and Short Term Disability Insurance
• 401(K) with company match
• Paid Vacation
• Paid Company Holidays

For more information about us, please visit our website at www.gyu-kaku.com. Reins International USA, Inc. (DBA Gyu-Kaku Japanese BBQ) is an EQUAL OPPORTUNITY EMPLOYER.