Loss Mitigation Specialist I

Loss Mitigation Specialist I

The Loss Mitigation Specialist I provides exceptional customer service through loss mitigation administration, reporting, and ancillary functions, managing special requests within communicated service level agreements.

What You'll Do

• Process partial lien releases and special requests (e.g., Release of Liability, Easements, Subordinations) in accordance with Bank, investor, and insurer guidelines.
• Review and prepare lien releases and DMV mobile home title releases for execution by senior leadership.
• Track and monitor special requests using internal systems (e.g., CSG Assyst) and update procedures as needed.
• Collaborate with sub-servicers to resolve issues and ensure accurate handling of special requests.
• Monitor foreclosure and bankruptcy processes to ensure compliance with investor and statutory requirements.
• Order appraisals, inspections, and Broker Price Opinions to support loss mitigation efforts.
• Coordinate with investors and sub-servicers to determine borrower eligibility for loss mitigation programs and ensure compliance.
• Conduct monthly and quarterly reporting, including non-accrual reviews, TDR recommendations, and ASC310 reports.
• Manage real estate owned loans guaranteed by Farmer Mac, including marketing, sale recommendations, and delinquency reporting.
• Perform additional duties as assigned, including backup support for loan setup and reporting functions.

What You'll Need

• Associate's degree in business or related field.
• A minimum of 1-2 years of experience working with loss mitigation, foreclosures, bankruptcies, special requests preferred.
• Strong knowledge of collection policies, laws, and regulatory compliance.
• Excellent communication, follow-up, problem-solving, and analytical skills.
• Proven ability to work independently, manage multiple priorities, and perform under pressure.
• Skilled in resolving issues across departments while maintaining professionalism and confidentiality.
• Comfortable interacting with diverse personnel at all organizational levels.

AgFirst Farm Credit Bank provides financing, as well as technology and other value-added services, to association partners so they can lend to rural residents and agricultural operations of all sizes. We take pride in investing in our employees, our partners and our community.