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Care Coordinator
Care CoordinatorBehavioral Health Network • Springfield, MA, United States
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Care Coordinator

Care Coordinator

Behavioral Health Network • Springfield, MA, United States
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]
What We Offer
  • Comprehensive benefits including health, dental, vision, and retirement plan
  • Generous paid time off and holidays
  • Career growth with one in three positions filled internally through promotions
  • Extensive training in Wraparound care, crisis planning, and youth behavioral health
  • A collaborative and mission-driven environment
  • Recognition as both a Certified Great Place to Work and one of Massachusetts' Top 10 Employers


What You'll Do

As a Care Coordinator II, you'll use your clinical expertise to conduct assessments, facilitate care planning, and guide a multidisciplinary team in providing intensive supports to youth and families. You'll play a central role in helping families access services, build stability, and achieve their goals.
  • Conduct initial and updated assessments, including CANS, CRAFFT, diagnostic assessments, and Serious Emotional Disturbance (SED) determinations
  • Convene and facilitate Care Planning Team (CPT) meetings to develop and update Individualized Care Plans (ICPs)
  • Work directly with youth and families to identify strengths, needs, and strategies for meeting their goals
  • Ensure Risk Management/Safety Plans are completed, reviewed, and updated as needed
  • Collaborate with state agencies, schools, primary care, and community providers
  • Coordinate services and ensure access to medically necessary supports
  • Prepare youth and families for transitions when goals are met and progress is sustained
  • Monitor caseload expectations, documentation, and service delivery to program standards


Who You Are
  • Master's degree in a Human Services-related field required (license-eligible)
  • CANS-MA certification required (or ability to obtain upon hire)
  • At least 3 years of experience providing behavioral health services to children, adolescents, and families
  • Knowledge of Serious Emotional Disturbance (SED) and child/adolescent treatment techniques
  • Strong facilitation, crisis planning, and collaboration skills
  • Experience with Wraparound programs or home-based services preferred
  • Familiarity with child-serving systems and community resources
  • Comfortable with documentation systems, word processing, and email
  • Valid Massachusetts driver's license and reliable transportation required


We Hire for Purpose!

Since 1938, BHN has been dedicated to delivering high-quality, affordable, and culturally responsive behavioral health services across Western Massachusetts. We support our staff with the same compassion and respect that we extend to the individuals and families we serve.

Pay $69,243.00

How to Apply

If you're ready to bring your clinical expertise to a role where you can make a meaningful difference for youth and families, we'd love to hear from you! Click "Apply for Job" below or visit www.bhnworks.org to apply today.
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Care Coordinator • Springfield, MA, United States

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