Implementation Lead

A company is looking for an Implementation Lead to drive the successful delivery of technology solutions across multiple programs and clients.

Key Responsibilities :

Oversee and guide multiple concurrent implementation projects, ensuring alignment with organizational goals

Act as the primary relationship lead for designated high-impact clients, addressing their needs throughout the implementation lifecycle

Coordinate across multiple project teams to ensure resource alignment, risk mitigation, and consistent delivery quality

Required Qualifications :

Bachelor's degree in Business Administration, Information Technology, or related field

8-12+ years of experience in implementation, consulting, or project leadership roles, preferably in a SaaS or professional services environment

Advanced knowledge of implementation methodologies, SDLC, and enterprise project management

Strong leadership and mentoring skills, with the ability to influence without direct authority

Proficiency with project and portfolio management tools (e.g., Azure DevOps, Jira, Smartsheet, Asana)