Talent.com
Support Specialist
Support SpecialistCynet Systems • Baton Rouge, LA
Support Specialist

Support Specialist

Cynet Systems • Baton Rouge, LA
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description:
  • The CADD/Engineering Systems Support Specialist will provide first-level and desk-side technical support for photogrammetric, raster, GIS, CADD, and engineering project management applications.
  • The role includes software configuration, troubleshooting, licensing support, and coordination with external vendors for problem resolution.
Responsibilities:
  • Provide first-level help desk and desk-side support for photogrammetric applications such as ImageStation Orthopro, Stereo Display, Feature Collection, DTM Collection, Digital Mensuration, Automatic Elevations, and Image Analyst.
  • Provide support for raster products such as Bentley Descartes.
  • Provide first-level support for CADD/engineering design software including ArcGIS, MicroStation, InRoads, OpenRoads, OpenRoads Bridge, InRoads Survey, OpenRoads Survey, and Bluebeam.
  • Provide first-level help desk support for engineering project management software such as Bentley ProjectWise.
  • Provide support for plotter software, server configurations, and integration with plot drivers and devices such as ProjectWise Interplot.
  • Maintain license pools for CADD and engineering software; coordinate with manufacturers for upgrades and issue resolution (e.g., Visual Lighting, Altiva, AutoCAD, Bentley, Bluebeam, Ensoft, ETAP, GeoCue, Global Mapper, Lusas, PTV, Sidra Solutions).
  • Provide GIS support including configuration and upgrades for products such as ESRI ArcGIS and Global Mapper.
  • Provide second-level support for Microsoft operating systems and general Microsoft Office applications.
  • Support CADD/engineering workstations, desktops, and laptops from manufacturers such as Lenovo, Client, and Dell, including peripheral devices like Client and Client printers and large-format plotters.
  • Perform troubleshooting, repair, and software configuration of associated applications, drivers, and BIOS software.
  • Assist with enterprise-level projects and administrative tasks, including workstation deployment planning and server specification input.
Requirement/Must Have:
  • Minimum 1 year of experience with Bentley ProjectWise Administration.
  • Minimum 1 year of experience with photogrammetric software installation and support.
  • Minimum 1 year of experience with Bentley MicroStation CADD Management in a networked environment.
  • Minimum 1 year of experience supporting and managing CADD applications running on MicroStation (e.g., InRoads, Interplot).
  • Minimum 1 year of experience supporting large-format plotters and scanners in a managed CADD environment.
  • Minimum 1 year of experience in multi-application/vendor license management.
  • Minimum 1 year of experience in project planning and management.
  • Minimum 1 year of experience installing and supporting Bluebeam software.
  • Knowledge of Microsoft Windows Operating Systems.
Should Have:
  • Bentley certifications related to MicroStation, ProjectWise, OpenRoads, or CADD Management (preferred).
Qualification And Education:
  • Bachelor’s degree in a related field or equivalent experience.

[job_alerts.create_a_job]

Support Specialist • Baton Rouge, LA

[internal_linking.similar_jobs]

Desktop Support Tech (Level 1)

Insight GlobalBaton Rouge, LA, United States
[job_card.full_time]

We are seeking an energetic, customer-focused IT Support Technician to join a client of clients in Baton Rouge.In this role, you will be the first point of contact for technical support requests, a...[internal_linking.show_more]

 • [job_card.promoted]

M&A Support Specialist - Select

Arthur J Gallagher & CoBaton Rouge, LA, United States
[job_card.full_time]

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate.You'll be backed by our digital ecosystem: a ...[internal_linking.show_more]

 • [job_card.promoted]

Medical Support Assistant (Advanced)

Department of Veterans AffairsBaton Rouge, LA, United States
[job_card.full_time] +1

The Medical Support Assistant (Advanced) performs work relating to the care & treatment given to patients on inpatient units, outpatient clinics, and scheduling call centers.Total Rewards of a Alli...[internal_linking.show_more]

 • [job_card.promoted]

Automotive Technician Training Specialist

Hudson Automotive GroupBaton Rouge, LA, US
[job_card.full_time]

Yearly Earning Potential for Top Performers.Internal Advancement Opportunities.Hudson Automotive Group, is actively seeking.Hudson Automotive has grown from a single location in Providence, KY to a...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Attendance Support Specialist

East Baton Rouge Parish School BoardBaton Rouge, LA, United States
[job_card.full_time]

Position Type: STUDENT SUPPORT Date Posted: 6/26/2025 Location: Central Office/Various Schools Date Available: 06/26/2025 Closing Date: 03/31/2026 Additional Information: Show/Hide Job Title: Atten...[internal_linking.show_more]

 • [job_card.promoted]

Operations Support Specialist

ConfidentialBaton Rouge, LA, United States
[job_card.full_time]

Confidential Opportunity – Operations Support Specialist.A well-established organization in the energy sector is seeking an Operations Support Specialist to support daily operations across location...[internal_linking.show_more]

 • [job_card.promoted]

Virtual Customer Support Specialist – WFH

Globe Life AIL - Lisa RusselBaton Rouge, LA, US
[filters.remote]
[job_card.full_time]
[filters_job_card.quick_apply]

Build Your Future with AO – 100% Remote Opportunity Company:.AO (American Income Division) Location: Fully Remote | U.Residents Only If you’re driven, people-focused, and ready to take ownership of...[internal_linking.show_more]

Fixed Operations Training Specialist

Hudson Automotive GroupBaton Rouge, LA, US
[job_card.full_time]

Yearly Earning Potential for Top Performers.Internal Advancement Opportunities.Hudson Automotive Group, is actively seeking.Hudson Automotive has grown from a single location in Providence, KY to a...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Medical Support Assistant

Department of Veterans AffairsBaton Rouge, LA, United States
[job_card.full_time] +1

The Medical Support Assistant (MSA) performs work relating to the care & treatment given to patients on inpatient units, outpatient clinics, and scheduling call centers.Total Rewards of a Allied He...[internal_linking.show_more]

 • [job_card.promoted]

Direct Support Professional

BrightSpring Health ServicesPort Allen, Louisiana, United States
[job_card.full_time]

ResCare Community Living is now part of Sevita.ResCare Community Living - Direct Support Professional.Thank you for reviewing our Direct Support Professional position at ResCare Community Living.As...[internal_linking.show_more]

 • [job_card.promoted]

Work from Home – Product Feedback Support - $25-$45 per hour

GLBaton Rouge, Louisiana
[filters.remote]
[job_card.full_time]

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[internal_linking.show_more]

 • [job_card.promoted]

Planted in Purpose: Direct Support Professional Earth Day Hiring Event

BrightSpring Health ServicesBaton Rouge, Louisiana, United States
[job_card.full_time]

Planted in Purpose: Direct Support Professional Earth Day Hiring Event.ResCare Community Living is now part of Sevita.Planted in Purpose: Direct Support Professional Earth Day Hiring Event.Ocean Dr...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Certified Auto Repair Specialist

Hudson Automotive GroupBaton Rouge, LA, US
[job_card.full_time]

Yearly Earning Potential for Top Performers.Internal Advancement Opportunities.Hudson Automotive Group, is actively seeking.Hudson Automotive has grown from a single location in Providence, KY to a...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Provider Information Specialist I

NTT DATABaton Rouge, LA, United States
[job_card.full_time]

Req ID: 366439 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.If you want to be part of an inclusive, adaptable, and forward-thinking organizat...[internal_linking.show_more]

 • [job_card.promoted]

Customer Specialists

Genuine Parts CompanySunshine, LA, United States
[job_card.permanent]

If you have a passion for customer success and strategic sales, apply today to become a valued part of our team! * Hybrid work including WFH! * $ Earn above-award wages+ Super + bonuses and referra...[internal_linking.show_more]

 • [job_card.promoted]

Retail Support Specialist

DSI SystemsBaton Rouge, LA, US
[job_card.full_time]
[filters_job_card.quick_apply]

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners.We're on the lookout for p...[internal_linking.show_more]

Direct Support Professional PT

BrightSpring Health ServicesBaton Rouge, Louisiana, United States
[job_card.part_time]

Direct Support Professional PT.ResCare Community Living is now part of Sevita.ResCare Community Living - Direct Support Professional.Thank you for reviewing our Direct Support Professional position...[internal_linking.show_more]

 • [job_card.promoted]

Automotive Service Training Specialist

Hudson Automotive GroupBrusly, LA, US
[job_card.full_time]

Yearly Earning Potential for Top Performers.Internal Advancement Opportunities.Hudson Automotive Group, is actively seeking.Hudson Automotive has grown from a single location in Providence, KY to a...[internal_linking.show_more]