Implementation Engineer

divh2Implementation Engineer / Project Manager / h2pWorth AI is seeking a dedicated and tech-savvy Implementation Engineer / Project Manager to join our dynamic team. In this dual role, you will play a pivotal part in ensuring the successful deployment of our innovative AI technology within the FinTech sector while also supporting the post-sales process. / ppIn this position, you will manage the implementation process and coordinate cross-functional teams to effectively meet our clients needs. Working closely with sales, customer success, and technical teams, you will develop tailored project plans, assist in showcasing our solutions, and ensure a seamless transition from sales to implementation. / ph3Responsibilities / h3ulliLead the implementation process for newly acquired clients, ensuring a smooth onboarding experience. / liliCollaborate with the sales team to understand client requirements and provide technical insights during the post sales phase. / liliDevelop and manage project plans, timelines, and deliverables to meet client expectations. / liliCreate and deliver technical product demonstrations tailored to specific business needs. / liliCoordinate with internal teams to address technical questions and provide necessary support throughout the implementation process. / liliConduct customer training sessions and develop support materials to facilitate the adoption of our solutions. / liliGather customer feedback post-implementation and relay it to the product development team for ongoing enhancements. / liliStay informed about industry trends and technological advancements in FinTech and AI to inform project strategies. / liliCollaborate closely with Customer Success Managers to identify upsell opportunities, pinpoint training gaps, and create materials for client support. / li / ul / div