Account Service Coordinator Paragon Healthcare

Anticipated End Date :

Position Title :

Account Service Coordinator - Paragon Healthcare

Job Description :

Account Service Coordinator- Paragon Healthcare

A proud member of the Elevance Health family of companies Paragon Healthcare brings over 20 years in providing life-saving and life-giving infusible and injectable drug therapies through our specialty pharmacies our infusion centers and the home setting.

Virtual : This role enables associates to work virtually full-time with the exception of required in-person training sessions providing maximum flexibility and autonomy. This approach promotes productivity supports work-life integration and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid / virtual work candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment unless an accommodation is granted as required by law.

Schedule : Monday - Friday; 8 : 00am - 5 : 00pm

The Account Service Coordinator is responsible for providing advanced customer service representation for accounts.

How you will make an impact :

Analyzing performance trends and operational drivers

Building Quarterly Business Reviews

Interprets and supports plan benefit design.

Resolves complex claims benefit and enrollment issues.

Makes routine account visits.

Coordinates open enrollment meetings renewal process and training sessions; and on-site facility visits.

Possibility for traveling is required (2-4 times per year).

May be required to present Quarterly Business Reviews in person.

Minimum Requirements :

Requires a BA / BS and a minimum of 3 years of experience managing business operations and / or customer relationship; or any combination of education and experience which would provide an equivalent background. Sales license may be required.

Preferred Skills Capabilities and Experiences :

Account management experience preferred.

Understanding for specialty pharmacy or infusion preferred.

Experience with Tableau excel and pivot tables is preferred.

For candidates working in person or virtually in the below location(s) the salary

• range for this specific position is $57960 to $75900

Locations : Illinois Nevada

In addition to your salary Elevance Health offers benefits such as a comprehensive benefits package incentive and recognition programs equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender race or any other category protected by federal state and local pay equity laws.

Job Level :

Non-Management Exempt

Workshift : Job Family :

SLS >

Sales Support

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes including those submitted to hiring managers are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy power our business outcomes and drive our shared success - for our consumers our associates our communities and our business.

We offer a range of market-competitive total rewards that include merit increases paid holidays Paid Time Off and incentive bonus programs (unless covered by a collective bargaining agreement) medical dental vision short and long term disability benefits 401(k) match stock purchase plan life insurance wellness programs and financial education resources to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager associates are required to work at an Elevance Health location at least once per week and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient / member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age citizenship status color creed disability ethnicity genetic information gender (including gender identity and gender expression) marital status national origin race religion sex sexual orientation veteran status or any other status or condition protected by applicable federal state or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal state and local laws including but not limited to the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Required Experience :

IC

Key Skills

Time Management,Marketing,Microsoft Office,Public Relations,Customer Service,Microsoft Outlook,Microsoft Word,Account Management,Microsoft Powerpoint,Microsoft Excel,Social Media Management,Sales Support

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 57960 - 75900