Security Operations Center (SOC) Manager

Overview M1 Global is seeking a SecurityOperationsCenter (SOC)Managerto lead and overseemultiple SOCteam(s), ensuring securityremainsa cornerstone of operational.This role involves managing a team of SOCAnalysts and Supervisors.Thisrole providesdirect operational oversight of SOC services within a defined metropolitan or localized geographic area. Key Responsibilities ExpandedService Oversight & Resource Allocation:Ensurestimelyandaccurateincident reporting and coordinates SOC resource allocation to support localsecurityneeds andoptimizefield resourcedistribution. Field Support & Service Coordination:Delivers immediate SOC-based support to on-site security teams by relaying crucial information, managing local incident communication, and coordinating emergencydrill management. Local Incident Service Management:Manages the escalation of multi-area incidents to theappropriate regionalservice level andcoordinationofSOC support for local incident investigations. Specialized SOC Services:Providesspecializedservicestailored to the local area, including virtual escorts, restricted camera access tours, and concierge-level security support. Team Leadership and Development: Lead, mentor, and develop a team of SOC supervisors, analysts, and support staff, including performance evaluations, training programs, and career progression planning. Foster a collaborative environment that promotes knowledge sharing and skill enhancement in areas like threat intelligence and incident response. Threat Intelligence and Risk Assessment: Manage the collection, analysis, and dissemination of threat intelligence to inform SOC activities. Conduct enterprise-wide risk assessments,identifyingvulnerabilities in securityassetsandrecommendingstrategic hardening measures. Crisis and Business Continuity Leadership: Provide executive-level support during major crisis events, including activating business continuity plans,disseminatingorganization-wide preparedness alerts, and overseeing restoration of critical operations. Collaborate with senior leadership to minimize downtime and mitigate impacts. Performance Metrics and Reporting:Monitorkey performance indicators (KPIs) such asTime to Acknowledge, Time to Escalate, and reporting accuracymonitoring SOC effectiveness and reporting insights to executives. Drive continuous improvement through data-driven decisions and process optimizations. RequiredQualifications Bachelors degree in security management, criminal justice, information technology, or a related field (or equivalent experience preferred) 7+ years of experience inSOC experience, with at least 3 years in a supervisory or managerial role within a SOC environment. Strong leadership skills with experience managing diverse teams in high-pressure, 24/7 operations. Excellent analytical, communication, and problem-solving abilities, with a strategic mindset for risk management. Knowledge of regulatory frameworks and ability to navigate complex compliance landscapes. Pay & Benefits Competitive salarycommensuratewith experience Comprehensive medical, dental, and vision insurance Generous paid time off and holidays 401(k) with company match Ongoing training, leadership development, and career advancement opportunities We are Equal Opportunity Employer