PURPOSE:
A Room Attendant is primarily responsible for maintaining clean and attractive guest rooms, hallways
and public areas in the hotel servicing guest rooms in accordance with hotel policy. The room attendant
is responsible for stocking carts with room supplies, replacing bed linens and replenishing guest room
supplies while following company standards and safety/security procedures. In some instances, this role
would also be responsible for conducting ‘deep cleaning’ activities within the guest room in conjunction
with preventative maintenance tasks.
RESPONSIBILITIES:
? Approach all encounters with guests and employees in a friendly service-oriented manner.
? Maintain regular attendance in compliance with brand standards as required by scheduling
which will vary according to the needs of the hotel.
? Maintain high standards of personal appearance and grooming which include wearing the
proper uniform and name tag when working (per brand standards).
? Always comply with brand standards and regulations to encourage safe and efficient hotel
operations.
? Thoroughly clean and restock the required number of guest rooms per shift.
? Complete all pre-cleaning duties including but not limited to guest supplies cleaning supplies
and linen for housekeeping cart set-up.
? Remove all trash and dirty linen from guest rooms.
? Perform other tasks/jobs as assigned by the supervisor or manager.
? May be required to disassemble furniture or items in the guest room to conduct deep cleaning.
? Deep cleaning tasks may include but are not limited to changing the AC filter cleaning the AC
coils.
QUALIFICATIONS:
? High School diploma or equivalent and/or experience in a hotel or a related field preferred.
? This position requires strong attention to detail and the ability to communicate effectively with
guests and team members verbally or in written form.
? Must be able to convey information and ideas clearly.
? Must work well in stressful high-pressure situations.
Page 1 ofJob Settings and Physical Demands:
To perform the job successfully, the candidate must be able to stand and walk 100% of their workday.
Lifting and carrying up to 45 lbs. may be necessary at times and bending and stooping are required. Job
is performed indoors in a well ventilated area.
Disclaimer
This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and
other essential functions (as covered under the Americans with Disabilities Act) expected of people
assigned to this position. It is not designed to cover or contain a comprehensive listing of activities,
duties or responsibilities required of the incumbent. All employees may be required to perform activities
outside of their normal job responsibilities from time to time as needed.
EOE - All qualified applicants will receive consideration for employment without regard to race, color,
religion, gender, national origin, age, disability, or veteran status.
Requirements:Housekeeper • Nashville, TN, US
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