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Program Coordinator for BDS & Indiana Pathways
Program Coordinator for BDS & Indiana PathwaysHOME CARE OF INDIANA LLC • Indianapolis, IN, US
Program Coordinator for BDS & Indiana Pathways

Program Coordinator for BDS & Indiana Pathways

HOME CARE OF INDIANA LLC • Indianapolis, IN, US
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Job Description

Job Description

Benefits :

  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Paid time off
  • Training & development

Company : Home Care of Indiana, LLC

Employment Type : Full-Time

Location : Indianapolis, Indiana In Office and Community

Position Overview

The Program Coordinator is responsible for the daily oversight, coordination, training, and operational management of the Behavioral and Developmental Services (BDS) and Indiana Pathways programs at Home Care of Indiana, LLC. This role ensures services are delivered with excellence, compliance, and person-centered care. The Program Supervisor works closely with families, caregivers, behavior consultants, case managers, and state agencies to maintain program integrity, support client growth, and support staff in meeting service delivery expectations.

Standard Work Schedule

Days : Monday Friday

Office Hours : 7 : 00 AM 4 : 00 PM

On-Call Rotation : Every Other Weekend (Bi-Weekly)

On-call responsibilities may include responding to urgent client needs, staffing issues, or service interruptions outside standard hours.

Key Responsibilities :

Program Operations & Compliance

  • Ensure all BDS and Indiana Pathways services follow Medicaid Waiver regulations and agency policies.
  • Ensure ongoing CARF compliance and support CARF accreditation standards in daily operations and documentation.
  • Maintain accurate, complete, and timely documentation in electronic systems (e.g., Therapy).
  • Track service authorizations and utilization to ensure continuity of support.
  • Support compliance audits, quality assurance reviews, and corrective action implementation.

    • Staff Coordination, Training & Support

  • Assist with recruitment, scheduling, onboarding, and oversight of DSPs, and caregiver staff.
  • Develop and deliver staff training, including :

    • New hire orientation

  • Behavior support plan implementation
  • Client-specific support expectations
  • Pathways and BDS service delivery standards
  • Provide ongoing coaching, performance feedback, and corrective training when necessary.
  • Promote a supportive and professional work environment to enhance staff retention.
  • Client Support & Case Management

    • Serve as a primary contact for guardians, families, case managers, and interdisciplinary teams.

  • Participate in Person-Centered Planning and treatment team meetings.
  • Assist clients in achieving goals related to independence, skill development, and community integration.
  • Implement individualized support strategies aligned with clinical recommendations.
  • Collaboration & Communication

    • Coordinate with Behavior Clinicians, Case Managers, Therapists, and external partners.

  • Communicate staffing changes, program updates, and support needs with leadership.
  • Respond promptly and professionally to emails, calls, and incident documentation.
  • Incident Management

    • Review, document, and report incidents in accordance with state and agency guidelines.

  • Participate in investigation follow-ups and assist with corrective action planning.

    • Qualifications : Required :

  • High School Diploma or equivalent.
  • At least 3 years of experience in behavioral health, human services, or related support roles.
  • MUST HAVE A BACK GROUND HISTORY IN BDS OR THE PATHWAYS PROGRAM
  • Strong communication, organization, and problem-solving skills.
  • Valid drivers license and ability to pass background checks.

    • Preferred :

  • Associate or Bachelors degree in Human Services, Psychology, Education, or related field.
  • Experience supporting individuals with developmental disabilities or behavioral needs.
  • Experience providing staff training or team leadership.
  • Familiarity with Indiana Waiver Services (BDS, Pathways) and Therapy documentation.

    • Key Competencies

  • Person-centered and empathetic
  • Reliable, professional, and proactive
  • Skilled trainer and communicator
  • Organized and detail-focused
  • Committed to quality and CARF accreditation standards

    • Salary & Benefits

  • Annual Salary : $50,000 + Yearly Bonus (Based on client enrollment)
  • Paid onboarding and professional development.
  • Advancement opportunities within the agency.
  • Paid time off and recognized company holidays (per policy).
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