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Mortgage Loan Processor Assistant
Mortgage Loan Processor AssistantCathay General Bancorp • El Monte, CA, US
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Mortgage Loan Processor Assistant

Mortgage Loan Processor Assistant

Cathay General Bancorp • El Monte, CA, US
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  • [job_card.full_time]
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Mortgage Loan Processor

Following established policies and department procedures, assist the team of Mortgage Loan Processors with basic support duties of processing a mortgage loan. Will be required to place and track various orders, validate information received, document and update status of the loan file.

Essential Functions

  • Ensure timely and accurate processing of all orders such as appraisal, verifications, etc. as requested by the Loan Processor.
  • Input and document loan information into the system for processing.
  • Respond to inquiries and follow up with key individuals to resolve problems.
  • Follow up with MLO's on outstanding loan conditions.
  • Support the Mortgage Loan Processors in preparing files for processing and closing.
  • Escalate processing issues to the immediate supervisor or manager for guidance and resolutions.

Qualifications

Education :

  • Associate degree preferred or equivalent experience.
  • Experience :

  • Corporate work experience and some mortgage lending or banking experience with good knowledge of lending regulations and loan processing in a multi-state lending environment is strongly preferred.
  • Skills / Ability :

  • Organized and detail oriented. Able to develop working knowledge of Bank's credit policies and approval process for assigned loans. Ability to work effectively in a fast-paced, high production environment. Organizing and problem-solving skills; good written and verbal communication skills; must be able to adapt well to a fast paced and constantly changing business environment; PC proficient at the intermediate level; demonstrated ability to work in a team-oriented environment; demonstrated ability to provide good client service; bilingual English / Chinese (Mandarin or Cantonese) is a plus.
  • Other Details

    $20.19 $25.96 / hour Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus.

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    Mortgage Loan Processor Assistant • El Monte, CA, US

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