Phlebotomy Technician, Laboratory Services

By joining our team, you'll be part of our life-changing Mission and Vision. You'll work in a truly inclusive environment where diversity and equity are championed through words and actions. You'll contribute to an innovative culture that is second to none, one that embraces curiosity, discovery and compassion. You'll play a role in something that's never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes - as we Advance Human Ability, together.

Job Description Summary
The Phlebotomy Technician will perform perform venipuncture and EKG testing for the diagnosis, treatment, and prevention of disease. Phlebotomy Technician provides required technical support to enable the laboratory to function effectively while adhering to correct procedures and health and safety guidelines.

The Phlebotomy Technician will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.

The Phlebotomy Technician will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.

Job Description

The Phlebotomist Technician will:

• Perform and process specimen collection including venipuncture and capillary draws, blood cultures, heel or finger sticks, POC testing, ECG exams and special techniques for difficult, pediatric or geriatric patients. Utilizing a variety of reports to complete or cancel/discharge specimens in the electronic medical record system to ensure compliant billing.
• Escalating issues to leadership where results are not crossing over into the medical record.
• Provide customer service to physicians which may involve retrieving test results from Shirley Ryan AbilityLab and/or NMH databases .
• Dispose of potentially hazardous material according to protocol.
• Stock and monitor inventory of laboratory supplies and notify management of shortages.
• Perform ECG exams per physician orders for transmittal to NM Cardiology interpretation Perform all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab.

Reporting Relationships

• Reports directly to the Supervisor, Laboratory

Knowledge, Skills & Abilities Required

• High school diploma or equivalent.
• Certification from an accredited medical phlebotomy program, medical assistant program or equivalent.
• A minimum of one year of experience performing phlebotomy on a broad range of patient types in a hospital setting and ECG experience preferred.
• Prior work experience in pathology, laboratory support or health-related position.
• Familiarly with medical terminology, billing and coding preferred. Ability to effectively use a personal computer and working knowledge to perform data entry and analysis.
• Experience with Cerner and Epic Healthcare Information system a plus.
• Excellent communication and interpersonal skills are required to interact with physicians, nurses, patients and other internal and external customers in various circumstances.
• Ability to collaborate effectively in a team setting in order to maximize quality and efficiently of operations.

Working Conditions

• Normal office environment with little or no exposure to dust or extreme temperature.

Pay and Benefits*:

Pay Range: $20/hr

Benefits: Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations:

*Benefits and benefits' eligibility can vary by position

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Equal Employment Opportunity Employer

Shirley Ryan AbilityLab is an Equal Employment Opportunity Employer. All applicants will be afforded equal employment opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, disability, sexual orientation, gender identity, genetic information, military status, order of protection status, unfavorable discharge from military service, or any other characteristics protected by law.

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Shirley Ryan AbilityLab is an Affirmative Action Employer as required by law.