Employee Navigator Eligibility Specialist

Who We Are

At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industryexpertise, but we stillmaintainthe local flavor of our offices. Our structure enables our teams tomaintaintheir own unique, regional culture.

HUB isa leadingglobal insurance and employee benefits broker,providinga broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over20,000 employeesin600 offices throughout North America, HUB hasgrown substantially, inpart due to our industry leading success in mergers and acquisitions

What We Offer You

At HUB International we want you to achieve an even work-life balance, and our benefits package allows you to manage your health, wellness, and financial future. HUB International will foster your learning, support your endeavors, and encourage your growth. We provide opportunities for career-driven individuals to move upward in our organization. Our successes breed your opportunity!

Benefits you may enjoy working at HUB International Midwest-East:

• Medical, Dental, and Vision (PPO, HMO, and HSA)

• Comprehensive Wellness Program

• 401(k) Retirement Plan

• Life and Disability Plans

• Vacation, Holiday, Sick, and Personal Time Off

• Pet Insurance

• Bonus Program

• Comprehensive Onboarding Program

• Continuing Education / Personal Development Programs

• Flexible Work Arrangements

• Employee Engagement Events

• Dress for Your Day Dress-Code

• “HUB Bucks” Rewards Program

• Service Awards

Here’s Where You Come In

As theEmployee NavigatorAssociateyou willbe responsible forcreating, configuring, andoptimizingthe Employee Navigator platform for our organization, ensuring a seamless and efficient experience forHR teams and theiremployees. You will work closely with cross-functional teams to tailor the system’s capabilities to meet organizational needs, improve HR operations, and enhancethe employeeexperience. Yourexpertisewill drive the successful implementation andutilizationof Employee Navigator's tools and resources.

Key Responsibilities:

• Platform Customization & Configuration:

• Build, configure, and customize Employee Navigator’s features and functionalities to meet the unique needs of the organizations we service.

• Ensure the system is aligned with HR processes, company policies, and compliance requirements.

• Troubleshoot and resolve issues, ensuring the system runs smoothly.

• System Implementation:

• Manage the end-to-end implementation process, from planning to execution, for Employee Navigator software.

• Collaborate with internal HR teams to ensure successful data migration, integration, and deployment of new features or system upgrades.

• Employee & Admin Support:

• Provide ongoing training and support to employees and HR administrators on the system's features and best practices.

• Act as the primary point of contact for any platform-related inquiries or issues from bothinternalemployees andHR.

• Data Management & Reporting:

• Develop andmaintainkey metrics and KPIs.

• Regularly audit and update employee records to ensure accuracy and completeness within the platform.

• Collaboration & Strategy:

• Partner with HR, IT, and other departments to ensure Employee Navigator supports organizational goals, including talent management, benefits administration, and employee engagement.

• Stayup-to-datewith the latest Employee Navigator updates and HR technology trends to propose improvements and innovations.

• Process Improvement:

• Identifyopportunities for system enhancements to improve HR processes and employee experience.

• Continuously evaluate the platform’s performance and recommend improvements for efficiency and effectiveness.

Cultural Expectations:

• Determination – unsatisfied until we are the best. We go the extra mile for clients and colleagues.

• Ownership – Responsible to each other, our clients, and our goals.

• Teamwork – Together weattaingreater success.

• Sincerity – Giving and receiving direct and caring communication

Preferred Qualifications:

• Experience with other HR systems (e.g., ADP, Workday, BambooHR, etc.).

• Familiarity withbenefitsadministration, compliance regulations (e.g., ACA, HIPAA), and payroll processes.

• Knowledge of SQL, XML,834EDIor other data query languages.

• Experience with training and supporting end-users on HR technology platforms.

• Strong technical skills with a deep understanding of Employee Navigator or similar HR software platforms.

• Life and Healthlicense/can be obtained through training upon hire.

• HR, Benefits, Compliancerelated experienceispreferred, but notrequired.

• Intermediate experience with all MS office products

• Ability to listen andseekto understand our client needs

• Sense of curiosity and desire to learn

• Excellent verbal and written communication skills

• Ability to drive processes in a team environment

• Must be able to execute on a variety of tasks in a fast-paced environment with high degree of accuracy

Department Account Management & ServiceRequired Experience: 1-2 years of relevant experienceRequired Travel: NegligibleRequired Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.