Service Advisor/Writer *Sign On Bonus Opportunity*

Service Advisor / Writer *Sign On Bonus Opportunity*

Sign On Bonus Opportunity – Up to $2,000.00 in bonus opportunity. Come be part of the Campers Inn RV legacy! Campers Inn RV is looking for a Service Advisor / Writer. This role works with customers to schedule service work and communicate any additional service needed.

What We Offer

Ongoing career development opportunities : Specialized job training, certifications, and professional development, and assistance in continuing education

Comprehensive health and welfare plan to all full-time employees (30+ hours / week), including :

Major Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance (Basic, Supplemental, Spouse, and Child available)

Employee Assistance Program (EAP)

Paid Time Off

Qualified retirement plan (401k) with Employer Match

Fair and competitive compensation

Essential Job Functions

Identifies RV problems and services by listening to customer's description of symptoms

Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions

Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles

Prepares repair orders (RO)

Handles customer complaints and maintains high customer satisfaction standards

Periodically checks on the progress of the vehicle during servicing and contacts the customer as needed to keep them up to date with their RV’s status

Qualifications

Education :

High school diploma or equivalent is required

Experience :

A minimum of one year’s RV service experience preferred

Abilities :

Demonstrated excellent verbal and written communications skills, along with excellent interpersonal skills

Ability to work flexible hours, as required is essential. Hours may include, evenings, and weekends

Ability to multitask in a fast-paced environment

Commitment to superior customer service

Ability to work independently as well as on a team

Self-motivated and able to work under minimal supervision

Proficient with MS Office

Knowledge or ability to learn company systems applications, including Motility Systems 2K, and other software applicable

Ability to organize various physical tasks through adjusting, climbing ladders, connecting, lifting, pulling, pushing, or bending

Ability to reach above shoulders and lift a minimum of 50 pounds

Camper's Inn RV is proud to be an Equal Opportunity Employer and Drug Free workplace. We are committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Camper's Inn RV makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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