Service Coordinator

A company is looking for a Service Coordinator to be the primary point of contact for client inquiries and issue resolution.

Key Responsibilities

Respond to and resolve general and complex client inquiries, ensuring permanent resolution

Maintain and monitor client relationships, assessing strengths and opportunities for improvement

Document all client interactions and report issues to appropriate team members for resolution

Required Qualifications and Education

Minimum of 2 years of related experience

High School diploma / GED or equivalent required

Associate's Degree or post-secondary education required

Knowledge of Customs requirements, procedures, and regulations

Experience in customs brokerage preferred