Senor Associate, Commercial Loan Servicing

Job Description

Senior Associate, Commercial Loans

Location: New York | Los Angeles, CA | Kansas City, MO | Union, NJ | Dallas, TX |Hybrid

Why You Will Love It Here!

• Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
• Your Future: 401k Matching Program, Professional Development Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customized, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:

• Perform daily and monthly commercial loan servicing and accounting activities, including loan balance and general ledger reconciliations, amortization schedules, accruals, and servicing-related reporting

• Process and review loan cash transactions such as borrower payments, payoffs, escrow disbursements, investor sales, and other servicing events in accordance with client and regulatory requirements

• Monitor loan-related cash accounts and reconcile borrower payments, resolving exceptions and servicing discrepancies in a timely manner

• Set up newly originated or purchased loans in SS&C loan servicing systems, ensuring accurate data capture and seamless onboarding for borrowers and clients

• Serve as a point of contact for internal teams and clients, responding to inquiries related to loan activity, balances, payment application, and servicing status

• Assist in the preparation, reconciliation, and review of quarterly and annual NAIC Schedule B regulatory reporting packages

• Track, collect, and maintain loan collateral and compliance documentation, including rent rolls, operating statements, covenants, and client deliverables

• Generate and distribute loan notices and borrower communications, including billing statements, maturity notices, late payment notices, payoff statements, and other servicing correspondence

• Support new client implementations and transitions, including data validation, system testing, and coordination with client stakeholders to ensure service expectations are met

What You Will Bring:

• Bachelor’s degree in Accounting, Finance, or a related field

• 3–6 years of experience in commercial loan servicing, loan accounting, insurance, or commercial real estate lending environments

• Working knowledge of U.S. GAAP and/or IFRS, with experience supporting NAIC reporting

• Experience with investment or loan general ledger accounting strongly preferred

• Client-service mindset with the ability to communicate clearly and professionally with internal partners and external clients

• Ability to work independently while managing multiple servicing deliverables and client deadlines

• Strong analytical, organizational, and problem-solving skills with high attention to detail

• Proficiency with Microsoft Office, including advanced Excel skills

• Basic proficiency in Microsoft SQL is a plus