Retail ManagerSSRG Cake, LLC - 07 • Atlanta, GA, US
Retail Manager
SSRG Cake, LLC - 07 • Atlanta, GA, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Excellent time management. Ability to adjust communication style to interact successfully with a variety of people and personalities. High levels of composure and confidentiality. Experience managing standards and expectations across multiple locations. Strong passion for customer service. Business acumen and decision-making prowess. Extensive background in Retail and Customer Service, including training and multi-location development.
Job Description
Job Description
Responsibilities
- Oversee the day-to-day operations of the Retail Stores, Customer Service Center, and Merchandising Department.
- Enhance organizational effectiveness through continuous improvement strategies with regards to operational processes and procedures.
- Ensure consistency in all aspects of operational success across locations.
- Maintain compliance with regulatory requirements in all locations.
- Provide support and guidance to all Front of House associates.
- Create and implement a comprehensive training and development plan for all levels of Front of House employees.
- Identify and cultivate talent throughout the organization, providing high potential associates with opportunities to excel.
- Foster an environment for employees that values creativity, fun, openness, and collaboration.
- Conduct regular store visits to provide redirecting coaching and praise when appropriate.
- Work with leaders of all departments to ensure success of stores and Company as a whole.
- Serve as strategist for customer facing activities to increase satisfaction, retention, and achieve results for the Company.
Requirements
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