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Field Service Technician II - Contract to Hire
Field Service Technician II - Contract to HirePeak Systems • Gainesville, FL, United States
Field Service Technician II - Contract to Hire

Field Service Technician II - Contract to Hire

Peak Systems • Gainesville, FL, United States
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  • [job_card.full_time]
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Gainesville, FL

Order : 575893

Order Type : Temp

Summary :

This position will require overnight travel from Sunday - Thursday. Onsite at client location during normal business hours with travel overnight. OT may be required. Requires a valid state driver's license (Real ID compliant), clean MVR, and a reliable vehicle.

Requirements :

  • Onsite at client locations
  • TOP 2 required skills : Electro-mechanical and printer hardware support experience
  • Years of experience : 2 to 3+
  • Certifications or education : Lexmark printer certification nice to have
  • Miles per day will the contractor be driving : Will vary depending on client locations
  • Should be located Within 50 miles of Gainesville, FL 32609
  • Candidate review and interviews start : ASAP

Duties and Responsibilities :

  • Project focus on upgrading advanced commercial printers at retail locations
  • Duties may include replacing printer parts, paper feed, power supply, changing the print head, changing toner drum, transfer belt, image unit
  • Perform complex upgrades and troubleshooting of printers, servers, hard drives, and monitor systems
  • Provide on-site technical support to internal or external customers in resolving complex or escalated technology issues on operational or maintenance aspects of system equipment
  • Install and remove equipment and systems as required
  • Responsible for day-to-day operation of applications and equipment and serve as a customer contact on technical and service-related problems
  • Ensure that all schedules, transmission, on-line systems, and problems are resolved in an accurate and timely manner
  • Serve as a liaison between customers, departments, and within the organization to lead problem resolution and change management processes
  • Determine the most cost-effective repair / resolution to minimize customer downtime

    • Skills and Qualifications :

  • Minimum 2 to 3+ years of field service experience, specifically in commercial printers required
  • Must be able to do extensive traveling via plane and / or car
  • Must have commercial / large printer experience; Lexmark printer certification nice to have
  • Experience working on commercial printers and have an electronics / mechanical aptitude
  • Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required
  • Working knowledge of the Microsoft Office application suite including MS Outlook
  • Experience with multi-platform Windows O / S required
  • Working knowledge of Rufus, Windows Server imaging, photo printing experience, ability to troubleshoot system connectivity, Windows configuration
  • Ability to work independently in a retail environment
  • Ability to lift up to 50lbs.
  • Excellent customer service skills and professionalism
  • Able to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers
  • Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality
  • Demonstrated capability to achieve results in a fast-paced, client-driven environment

    • Pay Rate - $24.00

    Please send resume to info@peaksystemsinc.com OR jrosenberg@peaksystemsinc.com

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    Field Service Technician II Contract to Hire • Gainesville, FL, United States

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