Talent.com
SaaS Implementation Coordinator
SaaS Implementation CoordinatorBrado • Saint Louis, MO, US
SaaS Implementation Coordinator

SaaS Implementation Coordinator

Brado • Saint Louis, MO, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

About us :

Brado is a consumer engagement firm. Our mission is to become the best in the world at empowering brands and organizations to engage with people on their most important life journeys. Across marketing, communications, innovation and consumer engagement technology, we provide transformative results for our clients.

Brado offers market research and strategy services, digital marketing services as well as an integrated consumer engagement technology solution.

Our Values : At Brado, we value the individual. We believe work and life can be synergistic and should not be at odds. The joy and renewal you get from each source must fuel the other. We have and will continue to cultivate a team who celebrates our diversity of thoughts, beliefs, backgrounds, and lifestyles. We are driven by our passion to do great work with great clients that are truly changing lives.

The Role : Position Summary

The Delivery Coordinator (SaaS Implementation Coordinator) serves as the operational hub for client onboarding and implementation of our conversational AI platform. You’ll manage timelines, drive alignment across internal teams, and ensure a smooth, successful implementation experience. This role requires strong project management skills, attention to detail, and a proactive mindset. You’ll work closely with the Client Success Lead to ensure delivery is not just on time and on spec but also aligned to client goals and long-term success.

Ideal candidates for this role live in the St. Louis metro area. Quite a few members of our Delivery team live in St. Louis and are in our office 2 or 3 days each week to collaborate and meet in person.

Key Areas of Responsibility

Project Management & Coordination

  • Own the end-to-end delivery timeline, from kickoff through launch, and into ongoing optimizations.
  • Facilitate project planning, status updates, and progress tracking across all workstreams (strategy, studio, digital marketing, analytics, configuration, engineering, Q / A)
  • Ensure task clarity, on-time execution, and proactive risk management

Collaboration with Client Success Lead

  • Act as the operational counterpart to the Client Success Lead, focusing on execution while they focus on client alignment and relationship growth
  • Partner with Client Success Lead to translate client goals into delivery plans and track how implementation decisions support those plans
  • Keep the Client Success Lead informed of delivery progress, blockers, and dependencies so they can manage expectations and proactively engage the client
  • Collaborate on client-facing communications, ensuring clarity around timelines, deliverables, and status updates

    • Client Engagement & Communication

  • Support key client touchpoints, such as onboarding sessions and milestone reviews
  • Coordinate feedback loops and ensure client input is captured, documented, and actioned
  • Build trust through clear, reliable communication and attention to detail

    • Quality Control & Launch Readiness

  • Oversee testing, QA, and final launch prep
  • Ensure all platform elements are accurately configured, aligned to scope, and approved by key stakeholders
  • Support post-launch support and performance monitoring work streams

    • Process & Documentation

  • Maintain detailed documentation of timelines, tasks, decisions, and meeting outcomes
  • Identify opportunities to improve implementation process, checklists, and workflows

    • Requirements

  • Bachelor’s degree in Marketing, Communications, Business or equivalent experience.
  • Aligns with our values : People, Commitment, Aspiration, Trustworthiness & Impact
  • 3+ years of experience in project coordination or delivery management, ideally in digital health, SaaS, or healthcare technology
  • Excellent organizational and multitasking skills with a bias for action
  • Proven ability to coordinate across cross-functional teams and manage complex timelines
  • Strong written and verbal communication skills
  • Experience with project management tools
  • Familiarity with conversational AI or healthcare is a plus

    • Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Work From Home
    • [job_alerts.create_a_job]

    Implementation Coordinator • Saint Louis, MO, US

    [internal_linking.similar_jobs]
    Reconstruction Coordinator

    Reconstruction Coordinator

    IICRC • Herculaneum, MO, US
    [job_card.full_time]
    Position : Reconstruction Coordinator.What Does An Administrative Coordinator With Paul Davis Do?.Fields calls from customers and team members and builds rapport. Oversees office administrative opera...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Reconstruction Coordinator

    Reconstruction Coordinator

    Paul Davis Restoration • Herculaneum, MO, US
    [job_card.full_time]
    Position : Reconstruction Coordinator.What Does An Administrative Coordinator With Paul Davis Do?.Fields calls from customers and team members and builds rapport. Oversees office administrative opera...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Project Coordinator

    Project Coordinator

    Circadia • St. Louis, MO, USA
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Circadia (formerly known as Color Art) brings industry-leading knowledge to integrate people and space in productive work environments that foster creation, collaboration and connection.For more th...[show_more]
    [last_updated.last_updated_30]
    Clinical Coordinator - Polysomnography

    Clinical Coordinator - Polysomnography

    Mercy • Festus, Missouri, US
    [job_card.full_time]
    Find your calling at Mercy! Responsible for performing Polysomnographic technology services without supervision by other technical personnel. Tasks include patient hook-up and instruction, monitorin...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Technical Services Coordinator

    Technical Services Coordinator

    Safety National • St. Louis, MO, United States
    [job_card.full_time]
    At Safety National, we don't just offer jobs - we build careers with purpose! Since 1942, we've been an industry leader, valuing integrity, teamwork, and stability while providing competitive rewar...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Project Coordinator / Specialist-I

    Project Coordinator / Specialist-I

    Abacus Service Corporation • Saint Louis, MO, US
    [job_card.full_time]
    Project Coordinator / Specialist-I.Location : Remote (Any time zone).Alcohol General Management team's Consumer Pod operates in a space between Consumer Growth and DoorDash Platform, and we often need...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Showroom Coordinator

    Showroom Coordinator

    Ferguson Enterprises, Inc. • St. Louis, Missouri, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Since 1953, Ferguson has been a source of quality supplies for a variety of industries.Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ co...[show_more]
    [last_updated.last_updated_30]
    Travel Physical Therapist

    Travel Physical Therapist

    Skyline Med Staff Allied • Columbia, IL, US
    [job_card.full_time]
    Skyline Med Staff Allied is seeking a travel Physical Therapist for a travel job in Columbia, Illinois.Job Description & Requirements. Join the Top- Rated Travel Healthcare Team!\n\nSkyline Med ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Advisor

    Customer Service Advisor

    Valvoline Inc • Arnold, Missouri, US
    [job_card.full_time]
    What You’ll Do : As a Customer Service Advisor, you are often the first and last face our customers see.You will create lasting impressions and build loyal customers by using product knowledge and s...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Implementation Specialist

    Implementation Specialist

    VirtualVocations • Saint Louis, Missouri, United States
    [job_card.full_time]
    A company is looking for an Implementation Specialist - Americas.Key Responsibilities Manage and execute end-to-end implementation of solutions for new customers Develop and execute implementati...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Operations Coordinator

    Operations Coordinator

    Luhr Crosby, LLC • Columbia, IL, USA
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Luhr Crosby is hiring an Operations Coordinator!.The Operations Coordinator performs administrative duties, coordinates projects and acts as a liaison between different departments to improve overa...[show_more]
    [last_updated.last_updated_variable_days]
    Project Coordinator - Telecommunications

    Project Coordinator - Telecommunications

    Cadence Technology Services • St. Louis, MO, USA
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Cadence Technology Services is a nationwide telecommunications firm specializing in voice and data infrastructure, hardware, and provisioning solutions. We're growing and looking for a Project Coord...[show_more]
    [last_updated.last_updated_1_day]
    Sr. Compliance Coordinator-Billing & Coding

    Sr. Compliance Coordinator-Billing & Coding

    BJC HealthCare • Saint Louis, MO, United States
    [job_card.full_time]
    Additional Information About the Role • Remote opportunity! • Experience with analyzing provider data and training on current billing guidelines to identify trends is a plus! • Previous auditing e...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Entry-level Lube Tech / Technician

    Entry-level Lube Tech / Technician

    Valvoline Inc • Columbia, Illinois, US
    [job_card.part_time]
    ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone.Our employees are students, recent grads, parents, veterans, career changers—who have...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    PRO Services Specialist

    PRO Services Specialist

    Floor & Decor • Saint Louis, MO, United States
    [job_card.full_time]
    Base Pay This role has a minimum base pay from $15.Purpose : Floor & Decor strives to be the one-stop destination for our professional clients (PRO customer) in the hard surface flooring contracto...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sales Coordinator

    Sales Coordinator

    Hyatt • St. Louis, MO, United States
    [job_card.full_time]
    As a Sales Coordinator, you will assist sales managers with administrative duties including but not limited to : .Coordinate account client needs and client events. Maintain files, systems and communi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Salesforce Coordinator

    Salesforce Coordinator

    KellyMitchell Group • Saint Louis, MO, US
    [job_card.full_time]
    Our client is seeking a Salesforce Coordinator to join their team! This position is located in St.Responsible for working with the sales teams to leverage Salesforce and its related platforms.Focus...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Sales Coordinator

    Sales Coordinator

    HYATT Hotels • St Louis, MO, United States
    [job_card.full_time]
    As a Sales Coordinator, you will assist sales managers with administrative duties including but not limited to : .Coordinate account client needs and client events. Maintain files, systems and communi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]