Implementation Project Manager

Job Description

Job Description

Salary : Hiring Range (Monthly Pay) : $6,943 - $8,083

Job Code : IMPLPM

Reports To : Director, Project Management Office

Base Location : AZ or CO

Work Status : Virtual Office

Minimum Starting Monthly Range : $6,943

Hiring Range (Monthly Pay) : $6,943 - $8,083

Full-time / Part-time Full-time

Exempt / Non-Exempt Exempt

Risk Designation : High

Summary

The Implementation Project Manager is responsible for leading the implementation of Contextures core products and services. The Implementation Project Manager will drive integrating HIE functionality within workflows. The Implementation Project Manager will also be responsible for vendor engagement and organizing Contexture staff in various implementation roles.

This position is based in Phoenix Arizona; Denver Colorado; or Grand Junction, Colorado and requires local residency in one of these base locations. Our strategic flexibility allows for local work from home opportunities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities include the following :

• Work with community participants in ambulatory and hospital settings to document current process workflows, identify benefits and improvements provided by an HIE, and re-engineer workflow based on selected Contexture product(s).
• Plan, schedule, estimate, forecast, coordinate, re-plan as appropriate, and manage delivery of all implementation deliverables through the entire life cycle.
• Monitor and report on the status of project efforts, including communicating risks, via weekly status reporting and provide problem prevention / mitigation.
• Become an expert in selected hospital / practice-based software functionality.
• Provide defect management based on user acceptance testing outcomes.
• Manage community and vendor relationships, including management of scope, expectations, status, and issue follow-up.
• Ability to interpret raw HL7 messages and raw XML data and troubleshoot issues through review of the raw data compared to clinical data visualization in the portal.
• Communicate technical issues in an understandable way to less technically savvy participants.
• Ability to be the technology expert in user acceptance testing, defect identification / remediation, and gaps in clinical data.
• Planning and executing user training and ongoing adoption support, ensuring that users are adequately trained, educated, and advised on the functionality, processes, and associated benefits.
• Troubleshooting and helping users rectify system issues.
• Work with community participants and vendors to establish network connectivity to Contexture HIE.
• Identify, prioritize, communicate, and drive resolution of critical issues and risks to mitigate negative impact to community satisfaction.
• Support Contextures Client Support Services team on post-production issues, as necessary.
• Effectively manage difficult situations with clear timely decision making as well as incisive and creating problem solving.
• Effectively self-manage through difficult and demanding situations with clear and timely decision making and incisive and creative problem solving.
• Performs other related duties as assigned.

Skills

Education / Experience

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

The position may require occasional availability for after-hours work, outside of regularly scheduled hours.

The position may require ability to periodically drive to and from clients, conferences and / or events; and / or limited travel.

This position is expected to be exposed to, process, or handle sensitive information including but not limited to Protected Health Information (PHI), Personally Identifiable Information (PII), financial information, etc. As such, the holder of this position is expected to comply with all applicable laws, regulations, organizational policies, and compliance expectations.

Physical Demands

The physical demands described here are representative of those necessary to perform the essential functions of the role :

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Note : This job description is not intended to be an exhaustive list of all duties, responsibilities and / or qualifications associated with the job.

Benefits : Contexture provides a comprehensive benefits package. For details, please request a Benefit Summary from Human Resources.

The organization is an inclusive Equal Opportunity Employer. We do not discriminate on the basis of age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other status protected by law or regulation.