Donor Representative

Donor Representative

The Donor Representative will develop and manage a portfolio of donors (annual giving of $1,000 to $4,999) through regular phone, email and mail contact. Support CRISTA's local team of Camps, King's, Media, and Senior Living by driving success through collaboration and teamwork. Engage and cultivate relationships with people to better understand their interests they have given to and to move them into greater commitment to meet an annual goal. Screen and start relationships with major donor prospects and transition them to a Major Gifts Officer. Contact monthly donors and lapsed donors through email, phone and mail to maximize gift fulfillment.

CRISTA Ministries ("CRISTA") is a Christian church community that exists to exercise and express its Christian beliefs. At the core of our Christian church community is the belief that as Christians, we are part of the priesthood of all believers, set forth in I Peter 2. We believe this priesthood calling rests upon all Christians and is a foundational, spiritual practice of our CRISTA community. This priesthood calling evokes within us the response to view our work as our ministry. We believe that all representatives of our community are ministers of the gospel and play equally important roles in exercising, expressing and teaching our beliefs (I Corinthians 12: 17-23).

CRISTA exists to make known the love of Jesus Christ through demonstrated works of service and ministry. We use every method available so that the people of the world may hear the Gospel, accept Christ as their Savior, and grow in their faith. We are a united family of Biblical Ministries inspired by a shared vision to serve and impact the young through the elderly, all cultures and backgrounds, in our own backyard and around the world through excellence in our service and operations. By leading a healthy and sustainable organization, CRISTA empowers its ministries to serve the needs of the world and share the Gospel, making disciples. Our commitment is to glorify, honor and obey the Lord in all we do through a workforce of ministers: our staff and volunteers who are called, committed, and faithful Christians.

CRISTA leads five distinct ministries in alignment with our calling to draw people into a transforming relationship with Christ. From World Concern's relief and development efforts around the globe; from CRISTA Media's stations that broadcast uplifting messages and music through your radio dials to the fireside songs that bring joy to campers year-round at CRISTA Camps; from the young minds equipped with knowledge at King's Schools to the seniors receiving exceptional care at CRISTA Senior Living. Whether traversing the globe or right in our backyard, the CRISTA family of ministries is empowered to meet the needs of those we serve with the Gospel of Jesus Christ.

Mission Statement

To fearlessly declare the Gospel, with Biblical truth and love, leading generations to follow Jesus.

Vision Statement

Until All Know Jesus.

Core Values

• Christ-Centered: We approach our work by faith, prayerfully believing God will do the miraculous.
• Servanthood: We serve our world by meeting needs practically and spiritually.
• Uncompromising Integrity: We are honest, transparent, and trustworthy reflecting Jesus in all we do.
• Holy Stewardship: We honor and maximize the potential of the resources, assets, and people God has entrusted to us.
• Excellence: We serve with excellence knowing that we represent God in our work, words, and actions.
• Unified Team: We are One CRISTA, united in the vision to transform lives with the Gospel of Jesus Christ.

Position Summary

The Donor Representative will develop and manage a portfolio of donors (annual giving of $1,000 to $4,999) through regular phone, email and mail contact. Support CRISTA's local team of Camps, King's, Media, and Senior Living by driving success through collaboration and teamwork. Engage and cultivate relationships with people to better understand their interests they have given to and to move them into greater commitment to meet an annual goal. Screen and start relationships with major donor prospects and transition them to a Major Gifts Officer. Contact monthly donors and lapsed donors through email, phone and mail to maximize gift fulfillment.

Essential Functions

• Manage a portfolio of mid-level donors ($1,000-$4,999) through a 'Moves Management' program to meet an annual fundraising goal.
• Utilize a communication strategy for the complete donor cycle of, identification, cultivation, solicitation and stewardship. Contact a target number of donors in a typical week and month, with greater number of calls and contacts to meet specific goals.
• Contact potential donors at their places of business, homes, and throughout the communities where they live with regular calls, notes, emails and in-person visits to maximize donor giving.
• Develop a 'Moves Management' process for high-level prospects and work collaboratively with Major Gifts Officers to transition major prospects.
• Contact monthly donors to welcome them and thank them for partnering with one of the ministries within CRISTA.
• Grow donor segment proactively by systematically working through portfolio, discovering donor interest areas for the ministry and seeking increasing donation amounts.
• Update Sales Force records for changes to address, phone, e-mail or additional information learned about the donor.
• Work with the Senior Director of Donor Relations on the prospective research platform, iWave.
• Work collaboratively with supervisors, co-workers and donors.
• Perform other duties as assigned.

Conduct that reflects well on CRISTA Ministries and aligns with its mission, vision, Statement of Faith and Christian Community Representative Commitment (CCC).

Essential Qualifications

Christ Centered

• Belief that Jesus Christ is Lord and Savior.
• Is a committed Christian who is dedicated to continued spiritual growth and development as evidenced through a growing personal walk with God (e.g. daily spiritual rhythms of prayer, fellowship, Bible study, etc.).
• Prayerfully seeks God's will in their own lives and in their ministry at CRISTA.
• Engages our ministry including staff and colleagues through prayer, participation in spiritual practices, leading devotionals and other spiritual practices.
• Affirms, aligns with and supports CRISTA's Statement of Faith and Christian Community Representative Statement (CCC).
• Conducts themselves in a manner which reflects well on CRISTA Ministries and aligns with its mission, vision, Statement of Faith and Christian Community Representative Commitment (CCC).
• Demonstrates the values of a CRISTA leader.

Education

• Associate degree from an accredited college or university recognized by the United States Department of Education or equivalent. Relevant work experience may be substituted for education on a year-for-year basis.

Experience

• One year of successful experience in the fundraising or sales field.

Software / Equipment Knowledge

• Able to use a computer for a prolonged period of time (sometimes over six hours in a day).
• Able to participate in video conferencing or training (sometimes watching a screen for over six hours in a day).

Other Considerations

• Excellent verbal and written communication.
• Excellent people and customer service skills.
• Goal and task oriented.
• Able to solve problems and work independently.
• Valid driver's license.
• Able to keep files, especially electronic, organized.
• Excellent presentation skills.
• Open to coaching and training; a lifelong learner.

Preferred Qualifications

Education

• Bachelor's degree from an accredited college or university recognized by the United States Department of Education or equivalent.

Experience

• One year as a Donor Representative.

Software / Equipment Knowledge

• Working knowledge of Sales Force.

Other Considerations

• Existing relationships with a network of donors in the Greater Seattle Area, Lower Mainland Canada, and/or Northwestern Washington.
• Able to travel to Canada.

Statement of Nondiscrimination

CRISTA is a Christian, religious organization that lives out its faith-based mission through five ministries: CRISTA Camps, CRISTA Media, CRISTA Senior Living, King's Schools, and World Concern. As permitted by Title VII