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Night Auditor
Night AuditorInterurban Suites Hotel • Tukwila, WA, US
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Night Auditor

Night Auditor

Interurban Suites Hotel • Tukwila, WA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Benefits :

  • Bonus based on performance
  • Company parties
  • Employee discounts
  • Opportunity for advancement

Position Overview

We are seeking a reliable and detail-oriented Night Auditor to join our front desk team. This overnight position is ideal for individuals who enjoy working independently in a quiet environment, ensuring our guests receive exceptional service during nighttime hours.

Key Responsibilities

Guest Services :

  • Provide courteous check-in and check-out services for late-arriving and early-departing guests
  • Handle guest inquiries, complaints, and requests with professionalism
  • Assist with room assignments and upgrades when available
  • Monitor building security and guest safety throughout the night
  • Respond to emergencies and coordinate with appropriate personnel
  • Security patrol

    • Audit & Financial Duties :

  • Complete daily audit procedures and reconcile all front desk transactions
  • Balance cash drawers and prepare deposit summaries
  • Run and review daily revenue reports
  • Verify room rates, taxes, and posting accuracy
  • Process credit card batches and resolve payment discrepancies
  • Prepare morning reports for management review

    • Administrative Tasks :

  • Update guest folios and resolve billing questions
  • Process group reservations and rooming lists
  • Maintain accurate guest registration records
  • Handle phone calls and take messages for other departments
  • Monitor and respond to online reviews and reservation platforms

    • Property Management :

  • Conduct security walks of the property perimeter and common areas
  • Monitor surveillance systems and report any unusual activity
  • Coordinate with housekeeping for late check-outs and early arrivals
  • Ensure lobby and front desk areas remain clean and presentable
  • Assist with maintenance issues and emergency repairs

    • Required Qualifications

  • High school diploma or equivalent
  • Previous hotel or customer service experience preferred
  • Strong attention to detail and accuracy with numbers
  • Excellent communication and problem-solving skills
  • Ability to work independently with minimal supervision
  • Proficiency with computers and hotel management software
  • Must be able to lift up to 25 pounds occasionally
  • Reliable transportation for the overnight shift

    • Preferred Qualifications

  • Experience with Cloudbeds or similar property management systems
  • Previous night audit or accounting experience
  • Bilingual capabilities (Spanish / English)
  • CPR / First Aid certification
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