Store Implementation Manager

Store Implementation Manager

Manages a team of Store Implementation Specialists and executes activities involved with new store openings, franchise changeovers, store remodels, acquisition transitions, openings, and special projects. Responsibilities include managing a team of Store Implementation Specialists and executing the day-to-day merchandising / ordering, equipment functionality, and infrastructure processes for coverage area(s) (National Market) through remote and site visits to execute implementation readiness. Includes input of schedules, KPI review / analysis, monitoring and spot verification, compliance with operations, building / health inspectors, 7Clean compliance and related governance.

Represents the implementation department in site visits with operations, franchisees, and other key stakeholders. Coaches a Store Implementation Specialist team and verifies efforts with key stakeholders associated with noted activities to include market leaders, area leaders, SSC, and program implementation leaders. Ensures program scope and business objectives are clearly documented. Executes a department scorecard and makes recommendations for business reviews. Collaborates with cross-functional teams to develop detailed product flow, displays, and sales plan execution. Coaches stakeholders to ensure the project team works together efficiently and effectively. Reviews infrastructure process for new store openings, changeovers / transitions, and special projects. Analyzes current assortment with national schematics and regional items / programs to tailor assortment to the local store (retailer initiative). Oversees and manages support staff activities, such as new store and changeover infrastructure, resetting, scheduling, and communication. Executes and manages complex operations schedules concurrently, in coordination with construction, operations, planning, and vendors. Assists with initial, audit, lottery setup, cash reporting, and cost of goods accounting during change and control activities. Verifies and completes by item checklist for building maintenance and design package fulfillment for a team.

Qualifications : Education and experience : high school / GED, 3+ years of relevant work experience, +2 years of management experience, project management experience preferred. Certifications / licenses : training any license or certification as required by location. Specific knowledge and skills : accountable for ensuring that everyone on the team knows and executes his or her role, and quickly identifies gaps in execution. The specific responsibilities are to verify, train, and coach a team for excellent execution. Experience : 3-5+ years in retail, grocery, or food management service sales. Possess strong facilitation and organizational skills. Able to analyze, use, and explain specific, logical, and detailed, complicated processes. Requires excellent written and verbal skills. Proficiency in Excel, PowerPoint, and Microsoft Teams. Short notice, weekend, evening, and holiday work will be required. Thorough knowledge of store operations including financial management, merchandising, store reports, human resources, etc. Ability to solve problems by assessing the situation, leveraging data where applicable, identifying root cause and developing potential solutions. High level of agility and adaptability; ability to quickly learn details of new business functions and operate in various project methodologies. Must possess the ability to properly plan and fiscally execute all activities. Strong organizational skills, Microsoft Suite, and travel skills are a must.