Retail Associate

Job Description

Job Description

Since 1947, The Colony Palm Beach has been the center of Palm Beach social life hosting U.S. Presidents, European Royalty and welcoming travelers from around the world. Be part of a historic, luxury boutique hotel exhibiting polished charm and ambiance only steps away from world-famous shopping and dining on Worth Avenue and the crystal blue waters of the Atlantic Ocean.

For more information visit http : / / thecolonypalmbeach.com

The Colony Palm Beach is an Equal Opportunity Employer and a Drug Free Work Place.

Job Overview :

The Retail Sales Associate is customer-focused and will be pivotal in delivering exceptional customer experiences and driving sales. Your responsibilities will include engaging with customers, maintaining the store's impeccable appearance, and providing crucial support to the Retail team. If you thrive in a fast-paced retail environment and are passionate about delivering top-notch service, we want to hear from you.

Essential Job Functions :

• Welcome customers to the store and provide comprehensive product and service information
• Process sales transactions with precision, handling cash and credit card payments with accuracy
• Stay updated on current sales, promotions, payment and exchange policies, and security protocols
• Proactively suggest merchandise based on customer preferences, effectively upselling when appropriate
• Monitor and replenish inventory levels, ensuring shelves are consistently well-stocked
• Maintain a clean, organized, and visually appealing sales floor and merchandise displays
• Contribute to setting up eye-catching displays and visual merchandising
• Handle product returns and exchanges professionally and courteously
• Collaborate with the team to achieve and exceed sales targets and objectives
• Resolve customer issues with a positive and professional demeanor, delivering exceptional service at all times

Qualifications :

Education / Experience Requirements :

Physical Requirements

Frequency Key :

Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours

Physical Activity Frequency

Sitting Frequent

Walking Frequent

Climbing stairs Frequent

Standing Constant

Crouching / Bending / Stooping Frequent

Reaching Frequent

Grasping Constant

Pushing / Pulling Frequent

Near Vision Constant

Far Vision Constant

Hearing Constant

Talking Constant

Smell Occasional

Taste Frequent

Lifting / carrying (#50 lbs.) Rare

Travel Rare

Standing, bending, stooping, and lifting weights up to and including 50 lbs. may be required.