Technology Services Coordinator

JOB DESCRIPTION The Technology Services Coordinator is a customer and education-focused IT role that serves as the primary contact for resident technology support and staff technical training. This position works closely with the Community Technology Engineer to address staff technology needs and collaborates with Central IT leadership on operational technology and project support. It develops and delivers educational programs for residents and staff to promote digital literacy and best practices for using Covenant Living systems. The role also provides audio / visual support for community events, ensuring equipment is properly set up and functioning. In addition, this position plays an active role in project management by assisting with planning, coordination, and execution of technology initiatives within the community.

ESSENTIAL RESPONSIBILITIES :

Residents and Staff Technology Training

• Facilitate workshop sessions to cover a range of technical subjects, designed to address the evolving needs. These workshops can include hands-on training, Q&A sessions, and demonstrations of new technologies or updates.
• Assist in Staff onboarding assistance through structured IT training, ensuring that everyone is equipped with the knowledge needed to utilize community technology systems effectively.

Provide Resident Technology Support

Provide Basic IT Support for Staff

Provide Operational and Project Assistance

EDUCATION AND WORK EXPERIENCE :

KNOWLEDGE, SKILLS, AND ABILITY :

PHYSICAL REQUIREMENTS :

Compensation Pay Range :

$32.36 - $40.79 per hour

Reasonable Pay Estimate

A reasonable estimate of the pay range for this position is $32.36 - $40.79 per hour. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to : job-related qualifications, experience, skills, education, geographic location, and consideration of internal and external equity.

For full time employees, we offer a generous benefits package that includes :

Medical, dental and vision insurance

Employer paid group term life and disability

Paid Time Off (PTO) & six paid holidays

403(b) with a 3% employer match

Fitness center use at most facilities.

Various voluntary benefits :

Life, AD&D

Tuition assistance and scholarships

Employee assistance program

Legal services, home / auto insurance, discount purchasing program

Pet Insurance