Insurance - Client Manager

Join to apply for the Insurance - Client Manager role at NSI Insurance Group.

NSI Insurance Group is one of the largest privately-owned insurance brokerage firms in South Florida. We are growing rapidly across our lines of business, including Home, Auto, Commercial, Group, and Excursion. We are seeking a Client Manager to help expand our book of business by selling various insurance policies to new and existing clients.

Responsibilities:

• Act as the primary contact between clients, producers, and insurance carriers, providing excellent customer service and advice.
• Visit clients and producers to evaluate needs, make recommendations, and gather feedback.
• Prepare and provide quotes for new and existing clients.
• Coordinate with management on presentations and meetings.
• Handle bid specifications, compare results, and recommend options.
• Process new cases, enrollments, renewals, and policy changes accurately and timely.
• Assist with claims processing and client inquiries.
• Maintain all case documentation and update systems accordingly.
• Prepare renewal proposals and conduct renewal meetings with clients and producers.
• Stay informed through seminars and training, sharing knowledge with staff.

Skills and Qualifications:

• Excellent communication and customer relations skills.
• Customer-oriented with diplomacy and negotiation skills.
• Strong organizational, planning, and time management skills.
• Proficient in computer systems.
• High School Diploma or equivalent required.
• Prior insurance experience required; Property & Casualty 220 license preferred; Customer Representative 440 license minimum.

Benefits:

• Medical, dental, and vision insurance with company-paid premiums.
• Generous Paid Time Off.
• 401K with company matching.
• Company-paid life insurance, short and long-term disability.

Join our team and be part of a company recognized as a Best Practices Agency by the Independent Insurance Agents and Brokers of America for three consecutive years. We are committed to our employees growth, well-being, and community involvement.

Additional Details:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Insurance

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