Assistant Program Coordinator

Assistant Program Coordinator

Youth Residential Shelter Program

Full-Time

• Leadership Opportunity
• Broward County, FL

Make a Lasting Impact While Growing Your Career in Youth Services

Avidity is dedicated to inspiring and nurturing the human spirit, one person at a time and unlocking the potential for lifelong success. We are seeking a passionate and skilled Assistant Program Coordinator to help lead our Youth Residential Shelter Program and support our mission of providing safety, stability, and hope to at-risk youth.

If you’re a natural leader, thrive in fast-paced environments, and feel called to make a difference, this role offers an opportunity to use your expertise in behavioral health and program operations to transform lives.

About the Role

The Assistant Program Coordinator plays a critical leadership role by supporting daily operations, supervising direct care staff, ensuring high-quality residential services, and maintaining a safe, therapeutic environment for youth. This position works closely with the Program Coordinator and Executive Director and serves as a key liaison between leadership, caregivers, and clinical staff.

You will oversee behavior management, crisis response, documentation compliance, staff scheduling, performance evaluations, and training — while modeling professionalism and trauma-informed care at all times.

Key Responsibilities

Program Leadership & Oversight

Support the overall operation of therapeutic group / shelter care services.

Monitor behavior management plans and model appropriate interactions for staff and youth.

Coordinate medical and dental services in collaboration with the Registered Nurse.

Supervise and guide direct care staff, providing coaching, evaluations, and corrective action when needed.

Ensure proper staffing levels, oversee weekly scheduling, and process payroll timesheets.

Crisis Response & Safety

Demonstrate strong crisis intervention skills and respond to clinical emergencies.

Ensure timely incident reporting and adherence to agency and state guidelines.

Maintain a calm, professional presence during stressful or emotionally charged situations.

Documentation & Compliance

Oversee program logs, staff documentation, and HRIS entries.

Ensure compliance with state laws, Medicaid guidelines, and agency policies.

Maintain accurate communication and respond to internal / external inquiries within 24 hours.

Staff Development & Training

Participate in interviewing prospective employees.

Provide or coordinate onboarding, orientation, and ongoing training for team members.

Facilitate monthly supervision and coordinate mandatory staff meetings.

Collaboration & Communication

Serve as the primary liaison for staff, leadership, and external partners.

Communicate updates, expectations, and program needs clearly and consistently.

Represent Avidity professionally within the community and during all interactions.

Additional Duties

Assist with outings and client activities.

Oversee facility safety, including center and alarm systems.

Support agency operations during hurricanes, pandemics, or emergencies.

Perform other duties and special projects as assigned.

Qualifications

Education & Experience

Bachelor’s degree in Psychology, Social Work, Mental Health Counseling, Marriage & Family Therapy, Special Education, or related field required.

Minimum of 4 years of experience working with at-risk youth in residential, behavioral health, or therapeutic settings.

Master’s degree preferred.

Skills & Requirements

Strong leadership, communication, and crisis management skills.

Ability to supervise staff and ensure a trauma-informed, supportive environment.

Knowledge of youth behavioral health, residential care operations, and systemic approaches to trauma.

Computer proficiency (email, online applications, HRIS systems).

Valid Florida driver’s license, required insurance limits (10 / 20 / 10), and clean driving record (6 points max).

Ability to pass all criminal background checks and complete all annual training.

Why Join Avidity?

Meaningful leadership role impacting youth and families

Growth opportunities within a mission-driven organization

Supportive team culture rooted in compassion and clinical excellence

Chance to guide both staff and youth toward stability, safety, and success

Ready to Lead With Purpose?

If you’re committed to making a difference and thrive in a role where every day brings meaning, we encourage you to apply and join our dedicated team as an Assistant Program Coordinator .

Apply today and help shape brighter futures for the youth we serve.

Chrysalis Health is an equal employment opportunity employer. Our policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. Chrysalis Health also prohibits bullying and harassment of applicants or employees based on any of these protected categories. Chrysalis Health is committed to maintaining a Drug-Free Working in compliance with all applicable state and federal laws. If you require accommodations under the Americans with Disabilities Act, please notify Chrysalis Health during the interview process.