Apprentice Plumber / Service Technician

Apprentice Plumber / Service Technician

Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada.

If job security, top pay, excellent benefits, and career advancement representing a well-known national brand are what you're looking for, Roto-Rooter is the company for you. We pride ourselves on being a great place to work, providing excellent pay, flexible work schedules and top benefits.

First year Roto-Rooter service technicians can expect top-pay, earning $55,000, on average. Pay increases quickly with each year of experience.

Roto-Rooter provides an initial 12 weeks of paid sewer and drain service training, plus continuing training in our plumbing school to learn the trade. Your daily job will be providing sewer & drain service to our residential and commercial customers. But, Roto-Rooter also allows you to schedule time riding with, and working alongside, a licensed plumber so you can gain the apprentice hours and knowledge needed to become a plumber.

Responsibilities

Roto-Rooter plumbing apprentices / drain service technicians use their skills to provide solutions to plumbing and drain problems.

A service call begins with diagnosing problems then providing cost estimates to close the sale.

Perform sewer and drain cleaning services for customers utilizing specialized Roto-Rooter equipment and tools.

Document estimates and invoices, both in writing and on a provided smartphone.

Collect monetary payment and move on to the next service call.

Engage in direct interactions with vulnerable populations, including children and the elderly.

Conduct extensive driving to customer locations in a timely and professional manner.

Enter customers' residences to deliver reliable service while resolving plumbing issues.

Requirements

A valid driver's license

Excellent communication skills.

A mechanical aptitude is desirable, but prior plumbing experience is not necessary.

Service technicians are paid an hourly rate of $17.00 to $20.00 during training. After training, they are paid an hourly rate at or above the minimum wage for all hours worked. The hourly pay rate may vary, depending on whether the pay is for base pay paid at the employee's base hourly rate (minimum wage), or administrative pay for administrative hours worked (between minimum wage and $85.60). Service technicians also have the potential to earn commissions at the rate of 16-22% of revenue depending on the revenue category. Commissions ranging from $10 to $155 can also be earned for selling products and treatments.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Change Ordinance for Employers and the California Fair Chance Act.

Benefits

At Roto-Rooter, we believe our most significant investment is in our employees. We prioritize the health and well-being of our team and their families. That's why we offer an extensive employee benefit package including :

Medical insurance with a Prescription Drug Card

Accident and Critical Illness Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Training

Life Insurance

Matching 401K Retirement Savings Plan

Tuition Reimbursement

Profit Sharing

Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout nearly 100 years in business, we've found that military training and structure are an excellent fit for our company.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.

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