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Patient ConsultantBatash Endoscopic Weight Loss • Miami, FL, US
Patient Consultant

Patient Consultant

Batash Endoscopic Weight Loss • Miami, FL, US
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  • [job_card.full_time]
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Batash Endoscopic Weight Loss (BEWL) : Patient Consultant Opportunity

We are looking for a driven, empathetic, and performance-oriented Patient Consultant to join our fast-growing, mission-driven team at Batash Endoscopic Weight Loss (BEWL) the #1 provider of endobariatric weight loss procedures in the U.S.

In this role, you'll guide prospective patients through one of the most meaningful decisions of their lives : taking control of their health through minimally invasive weight loss solutions. You'll engage with qualified leads by phone, text, and email to sell them on our procedures, answer key questions, and collect deposits to secure their treatment.

Weekly goals for this role are :

  • Call ~100-120 qualified leads per week and attain a 45-50%+ pickup rate (follow-up calls sometimes needed)
  • Hold ~50-60 initial consult calls per week (~10-15 minutes each)
  • Convert 20-25%+ of scheduled consults into procedures
  • Collect 10-20 patient deposits per week
  • Follow up consistently with outstanding leads to drive long-term conversions

This role comes with high earning potential. We offer a base salary of $55K and target an additional ~60K+ in commission (based on 3% of gross revenue sold and 35 procedures sold a month) for a total compensation target of ~$115K+ annually.

Most of our Patient Consultant team works standard hours of 9am-7pm ET with some variation. We offer significant flexibility on hours for high performers. Our work is fast-paced and deeply rewarding ideal for someone who thrives in a performance-driven environment and takes pride in changing lives every day.

At BEWL, we help patients achieve lasting weight loss and better health through cutting-edge, non-surgical procedures such as Endoscopic Sleeve Gastroplasty (ESG) and Bariatric Balloons. Our long-term weight loss solutions positively transform patients' weight, well-being, mood, energy, and health.

With 4,000+ successful procedures performed and outcomes that often exceed 20% total body weight loss for our patients, BEWL is the nation's #1 leader in endobariatric weight loss. We're expanding rapidly to help even more people transform their lives and we're building a world-class patient consultant team to make it happen.

Why people love working at BEWL :

  • Exceptional earning potential : Highly competitive, performance-based compensation
  • Meaningful work : Help patients positively transform their lives and reclaim their confidence, energy, and health
  • Autonomy & growth : Enjoy significant day-to-day autonomy with support from a high-performance team
  • Industry leadership : Work in a world-leading outpatient practice offering best-in-class healthcare solutions available to patients from all walks of life
  • Key responsibilities include :

  • Run a proactive, best-in-class consultative sales process from initial outreach to deposit through calls, texts, and emails
  • Build trust and rapport with patients, addressing questions and easing concerns
  • Proactively schedule and hold follow-up calls to discuss financing, confirm deposits, or re-engage patients; answer and / or triage all questions from potential patients
  • Provide helpful, persuasive information to support & drive each patient's decision-making process, improve patient experience, and minimize cancellations
  • Collect deposits, confirm procedure scheduling, and support handling of financing and medical paperwork (over a ~2-6+ week period)
  • Record detailed notes in the CRM to support seamless follow-up and patient care
  • Collaborate with clinical and administrative teams to ensure smooth pre-procedure workflows
  • Qualifications :

  • Fluent in English
  • Able to easily manage 35 new leads per week and a book of up to 70-100 active prospective patients
  • Comfortable and available to handle urgent calls and deposits during evening hours (up to 9 pm ET) and over the weekend
  • Highly self-motivated, organized, and capable of working independently (e.g., holding calls with no support, dealing with unexpected or challenging patient questions, etc.)
  • Consistently strive to deliver on & exceed targets, even if it requires working beyond standard hours
  • Strong attention to detail as details can be critical
  • Preferred :

  • Fluent in Spanish
  • 3-5+ years experience in a sales or true customer-facing role (e.g., sales, customer support, flight attendant, luxury retail sales, hospitality sales, automotive sales, fitness trainer, etc.)
  • What success looks like :

  • You consistently meet or exceed your weekly goals
  • Your patients feel cared for, supported, and confident in choosing BEWL
  • You manage your time effectively and communicate proactively
  • You contribute to BEWL's mission of helping more patients transform their lives
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