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Job Description
ProSidian Seeks a Customer Liaison | Customer Service [COC0026223] for Program Support on a Exempt 1099 Contract: No Overtime Pay Basis Technical Element generally located across the CONUS - Charlotte, NC Across The Mid Atlantic Region supporting 0
We seek 223 candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as COC. This as a Technical Element or Contract W-2 (IRS-1099) Customer Service Functional Area Professional - Customer Liaison Services Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position.
JOB OVERVIEW
Provide services and support as a Customer Liaison Services (Customer Liaison) in the Government And Public Services Industry Sector focussing on Human Capital Solutions for clients such as City of Charlotte (COC) | Charlotte Cooperative Purchasing Alliance (CCPA) Generally Located In CONUS - Charlotte, NC and across the Mid Atlantic Region (Of Country/World).
RESPONSIBILITIES AND DUTIES - Customer Liaison | Customer Service [COC0026223]
Gather customer requirements.
Communicate updates and resolve issues.
Ensure alignment between client expectations and service delivery.
The role(s) are located in the Mid Atlantic Region is at or near CONUS - Charlotte, NC. Initially identified Work Site Address (Subject to Change or Working Remotely): 618 East 4th Street
Charlotte, NC 28202
Qualifications
Desired Qualifications For Customer Liaison | Customer Service [COC0026223] (COC0026223) Candidates:
Customer-facing role experience.
Education / Experience Requirements / Qualifications
Associate’s degree preferred.
Customer-facing role experience.
This position aligns with functional/technical service requirements and client engagements in the Government And Public Services Client Industry Sector: Government And Public Services (GPS) Sector Group: Driving Excellence In Service Delivery Through Government And Public Services Innovation And Partnership. Customer Liaison | Customer Service [COC0026223] Candidates shall work to support requirements for Customer Service Functional Area Services and shall work as a Customer Liaison | Customer Service [COC0026223].
Skills Required
Primarily focused on Professional and Management Development Training initiatives and aligned with 223 activities 223 Functional Area Activities.
Communication, organization, problem-solving.
Competencies Required
Ancillary Details Of The Roles
Other Details
Often embedded in project teams.
#TechnicalCrossCuttingJobs #Consulting #Government And Public Services #GovernmentSupportServices #ProfessionalAnalyticalSupport #Jugaad #Copitas #PokaYoke
Customer Liaison | Customer Service [COC0026223] • Charlotte, NC, us
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