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Health Service Administrator
Health Service AdministratorInternational Health and Medical Services • El Paso, Texas, United States
Health Service Administrator

Health Service Administrator

International Health and Medical Services • El Paso, Texas, United States
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  • [job_card.full_time]
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Job Description

This position is contingent upon award

Ensure delivery of onsite health services in compliance with the 2025 National Detention Standards (NDS 2025) and ICE Health Service Corps (IHSC) requirements. Maintain qualified, licensed staff and approved staffing levels; ensure timely intake screening (including tuberculosis screening within 12 hours of arrival), emergency response and notifications, infectious‑disease controls (including Airborne Infection Isolation requirements), complete transfer / discharge medical documentation, and maintenance of medical employee health files. Coordinate with the IHSC Field Medical Coordinator and the Contracting Officer’s Representative to meet care, reporting, claims (Medical Payment Authorization Request, MedPAR 2), and inspection obligations.

  • Ensure all medical staff maintain current Basic Life Support (BLS) via a widely recognized certifying body (for example, American Heart Association or American Red Cross); non–skills‑based courses are not acceptable. Ensure all facility staff complete initial and annual training (for example, emergency response within 4 minutes, cardiopulmonary resuscitation, automated external defibrillator use, first aid, mental‑health indicators, emergency transfer procedures). Maintain HSA’s own BLS.
  • Ensure onsite health care personnel perform initial medical screening within 12 hours of arrival using ICE Health Service Corps Form 795‑A (or equivalent), including required tuberculosis infection screening; capture past / present medical, dental, and mental‑health history; record vital signs and indicated tests.
  • Ensure tuberculosis screening at intake within 12 hours; ensure immediate referral to the emergency department when indicated. Oversee Airborne Infection Isolation (negative pressure) room annual inspections by a certified technician (or per manufacturer recommendations). Coordinate preferred heating, ventilation, and air conditioning exhaust design for intake screening areas to minimize cross‑contamination.
  • Implement and monitor adherence to local, state, and federal public‑health requirements; follow IHSC Public Health, Safety, and Preparedness guidance; manage isolation / cohorting / quarantine as required.
  • Ensure immediate stabilization and off‑site transport when needed; notify Immigration and Customs Enforcement (ICE) immediately for emergency transfers and serious conditions; maintain a 24 hours per day / seven days per week emergency medical care contact list including local hospitals and off‑site providers; ensure emergency plan training for onsite medical staff.
  • Ensure medical transfer summaries accompany detainees upon inter‑facility transfer; transmit full medical records within five business days upon request by a receiving facility; provide detailed medical care summaries at release, including medications, pending care, and contact information for the transferring medical official.
  • Maintain onsite medical employee health files in accordance with Department of Homeland Security (DHS) and ICE privacy requirements. Ensure staff provide documentation to the Health Services Administrator (or designee) including tuberculosis clearance, vaccination records or declinations, Occupational Safety and Health Administration (OSHA) forms, blood‑borne pathogen documentation, and respirator medical clearances and fit testing.
  • Verify that all health care providers hold current state and / or local licenses, certifications, and registrations where services are delivered. Maintain, at a minimum, staffing levels approved by IHSC at contract implementation.
  • Ensure services conform to NDS 2025 and, as applicable, American Correctional Association (ACA) and National Commission on Correctional Health Care (NCCHC) standards. Participate in regulatory inspections; meet regularly with the COR for performance evaluation meetings; respond to findings and implement corrective actions. Support the service provider’s Quality Control Program and interface with IHSC Quality Assurance / Continuous Quality Improvement requirements.
  • Coordinate community provider relationships and entries in MedPAR 2 for off‑site services (for example, radiology follow‑up for tuberculosis, hospitalizations, laboratory services) to ensure authorization and reimbursement processes are followed.
  • Ensure Clinical Laboratory Improvement Amendments (CLIA) compliance for onsite routine laboratory testing (where applicable under facility operations).
  • When multiple standards or regulations apply, ensure adherence to the most stringent applicable requirement. Maintain required records consistent with National Archives and Records Administration guidance and other cited federal requirements.
  • Provide required notifications (for example, serious medical conditions and emergencies) and contribute to mandated reports to the COR (for example, monthly status / key‑indicator inputs for medical staffing as required by facility reporting).
  • Ensure staff awareness of and adherence to the service provider’s Employee Manual sections relevant to health services (training; standards of conduct; safety; injury incidents), and maintain interfaces with emergency readiness, records management, and inspections.
  • Complete required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare Staffing Services certification or other regulatory bodies.

This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.

Qualifications

Basic Requirements / Certifications :

  • At least three (3) years of leadership experience and at least two (2) years of experience managing programs and services.
  • If clinically licensed, the HSA must fulfil all licensing or certifying body obligations to ensure continued status.
  • Basic Life Support (BLS) certification.
  • Education Required :

  • Minimum of a master's degree in healthcare administration (or related field of study acceptable)​​​​​​
  • Attributes and Professional Qualities :

  • Strong oral and written communication skills.
  • Excellent interpersonal skills.
  • Clinical leadership experience.
  • Critical thinking skills.
  • Cultural competence to be able to serve a diverse patient population.
  • Integrity and honesty.
  • High degree of independence, initiative, and follow-through on sensitive and complex issues.
  • Physical Requirements :

  • Required to walk unaided at a normal pace for up to 5 minutes and maintain balance.
  • Required to jog / fast walk up to ¼ mile.
  • Requires physical exertion such as lifting objects greater than 30 pounds.
  • Required to perform CPR / emergency care standing or kneeling.
  • Must have the ability to assist sick, injured, or aging patients or staff exiting the building (may require lifting, dragging, wheeling, or carrying someone who weighs significantly more than self).
  • Must be able to see, hear and smell with aids if necessary.
  • Must be able to lift, push, or carry 30 pounds.
  • Must perform the duties of my job in a stressful and often austere environment without physical limitations.
  • Sitting and / or standing for extended periods of time.
  • Average manual dexterity for computer operation.
  • Phone or computer use for extended periods of time.
  • Other Special Qualifications :

  • Must maintain current / physical residency in the continental U.S.
  • Pass a medical examination conducted by a licensed physician within 30 days prior to initial assignment.
  • U.S. citizen and have resided in the U.S. for the last five years (unless abroad on official U.S. government duty).
  • Successfully engage in and complete a thorough Background Investigation.
  • Poses or have ability to obtain required security clearances.
  • Proficiency in Spanish is preferred.
  • Additional Information

    Pay range is based on several factors and may vary in addition to a full range of medical, financial, and / or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.

    Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International Health and Medical Services complies with all federal, state, and local minimum wage laws

    International Health and Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws.

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