Talent.com
Customer Care Agent
Customer Care AgentLAZ parking • Hartford, CT, United States
Customer Care Agent

Customer Care Agent

LAZ parking • Hartford, CT, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

Amazing reasons to work at LAZ Parking!

We are redefining parking management and having fun doing it! To support our company's culture of investing in our people, we offer employees the following perks :

  • $17.31
  • Growth Opportunities
  • Pay Activ- On-demand access to earned wages, get up to 50% of your earned wages
  • Paid training

The following programs are available to help support you as a LAZ employee, free of charge.

  • Health Coaching & Resources One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not
  • Employee Assistance Program (EAP) you and eligible members of your household have 24 / 7 access to confidential counseling
  • Smoking Cessation Program
  • Additional Benefits :

  • 401(k) with Employer Match
  • Medical, dental, vision - 3 plan options!
  • The Spirit of the Position :

    The LAZ Parking Customer Care Center services customers across the United States. We are looking for a friendly, helpful individual to join our outstanding team. The Customer Care CSR provides exceptional customer service by answering in-bound calls from parkers for assistance within our parking facilities. We assist in troubleshooting as well as handling concerns in a positive and professional manner. All our interactions with our parkers / customers are recorded and documented.

    We have a part-time or full-time position available for second shift, weekends and holidays are required. In-office shifts are required, as necessary.

    Principal Job Duties :

  • Answer incoming calls in a timely and professional manner
  • Display a caring attitude and connecting with our customers
  • Multitasking between various systems to assist the parker / customer
  • Log call activity and enter call data / information into the tracking system
  • Support LAZ field operations
  • Must use proper grammar and spelling in all communications
  • Other related duties as assigned
  • Education :

  • High school diploma or GED required
  • Experience :

  • Minimum 1 year call center or phone experience required
  • Parking industry experience preferred but not required
  • Working knowledge of Excel, Word, Power Point and General Microsoft Office Applications
  • Skills :

  • Ability to communicate professionally and effectively
  • Excellent phone, interpersonal, and organizational skills
  • Ability to speak, read, and comprehend English language
  • Bi-lingual abilities, including Spanish, are preferred but not required
  • Demonstrates a sense of urgency and timeliness
  • Demonstrates the ability to seek improvement
  • Excellent team building and interpersonal skills.
  • Physical Demands :

  • Ability to lift, push and pull at least 10 pounds
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties / functions.

    FLSA Status : Non-Exempt

    LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

    This Employer participates in E-Verify.

    [job_alerts.create_a_job]

    Customer Care Agent • Hartford, CT, United States

    [internal_linking.similar_jobs]
    Commercial Lines Account Manager (Remote in MA and RI Only)

    Commercial Lines Account Manager (Remote in MA and RI Only)

    Summit Bridge Partners • Springfield, MA, United States
    [filters.remote]
    [job_card.full_time]
    Commercial Lines Account Manager – Small Business Unit.Remote (MA & RI residents only).We’re partnering with a well-established insurance organization seeking a. Commercial Lines Account Manager.Sma...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Life Insurance Sales Agent

    Life Insurance Sales Agent

    SFG - Peterson Agency • West Hartford, CT, US
    [job_card.full_time] +1
    [filters_job_card.quick_apply]
    Companies Hiring The Most High-Paying Jobs In 2024," and listed on INC's "Top 5000 Fastest Growing Companies" for six years in a row, we have a proven system and are hiring hard-working, motivated ...[show_more]
    [last_updated.last_updated_30]
    Customer Account Representative

    Customer Account Representative

    Upbound Group, Inc. - Rent-A-Center • Hartford, CT, US
    [job_card.full_time]
    Provide customers access to high-quality goods that enhance their quality of life.You will do meaningful work and make a difference in our customers' lives! A day in the life of a Customer Account ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    MDS Care Plan Coordinator

    MDS Care Plan Coordinator

    Apple Rehab • Hartford, CT, United States
    [job_card.full_time]
    Join Our Caring Team at Apple Rehab! (Competitive Rates Offered Based on Experience).About Us : As a family-owned and operated company, Apple Rehab prioritizes treating residents and staff like fami...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Licensed Property Casualty Insurance Agent

    Remote Licensed Property Casualty Insurance Agent

    MCI • Hartford, CT, US
    [filters.remote]
    [job_card.full_time]
    Job Opportunity / h2pMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excell...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Commercial Lines Account Manager

    Commercial Lines Account Manager

    Gpac • Springfield, Massachusetts, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Commercial Lines Account Manager.Are you a seasoned insurance professional with a passion for client service and a knack for managing complex accounts? Join our dynamic team and make a significant ...[show_more]
    [last_updated.last_updated_30]
    Real Estate Agent - Connecticut (Waterbury)

    Real Estate Agent - Connecticut (Waterbury)

    Redfin • Middletown, CT, US
    [job_card.full_time]
    Join the ranks of Redfin's top-producing real estate agents by joining an agent team or individually, and get the best of both worlds : highly competitive commissions coupled with Redfin.Maximize yo...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Medicare Sales Field Agent - Dallas County, TX

    Medicare Sales Field Agent - Dallas County, TX

    Humana • Springfield, MA, US
    [job_card.full_time]
    Become a Part of Our Caring Community and Help Us Put Health First.With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Life Insurance Specialist, Bilingual Cantonese - Sales Agent

    Life Insurance Specialist, Bilingual Cantonese - Sales Agent

    Covr Financial Technologies • Springfield, MA, US
    [job_card.full_time]
    Life Insurance Specialist, Bilingual Cantonese (Sales Agent).Department : Consumer Sales Team.Compensation : Salary plus monthly bonus. $65K-$100K OTE.Work Schedule : M-F, normal business hours.We're...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Life Insurance Sales Agent - Work From Home

    Life Insurance Sales Agent - Work From Home

    The Delaney Agency llc • Springfield, MA, US
    [filters.remote]
    [job_card.full_time]
    [filters_job_card.quick_apply]
    The Delaney Agency is looking for individuals interested in working remotely as Life Insurance Sales Representatives.This is a work-from-home opportunity for coachable, disciplined individuals who ...[show_more]
    [last_updated.last_updated_variable_days]
    Damage Recovery Agent

    Damage Recovery Agent

    Europcar Mobility Group • Hartford, CT, US
    [job_card.full_time]
    We are seeking an experienced Damage Recovery Agent to manage subrogation claims accurately and with a strong commitment to delivering exceptional customer service. In this role, you will oversee th...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Call Center Agent (Belize)

    Call Center Agent (Belize)

    24 Hours Group • Springfield, MA, US
    [job_card.full_time]
    The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Responsible for managing a whole lot of incoming and outgoing calls in the operations.Ident...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Requisition Senior Purchasing Agent

    Requisition Senior Purchasing Agent

    Gilbane Building Company • Glastonbury, CT, US
    [job_card.full_time]
    Are you looking for a highly rewarding opportunity with significant career growth potential? Gilbane Building Company is seeking a Senior Purchasing Agent to lead the purchasing process for a mega-...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Care Representative

    Customer Care Representative

    Morphius Corp • Springfield, MA, US
    [job_card.full_time]
    We are seeking employees to join our company in working remotely across California.Due to COVID-19 we have been able to restructure our day to day work and now can be done remotely.We work in conju...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Sales Advisor

    Customer Sales Advisor

    Summit Wash Holdings • Bloomfield, CT, US
    [job_card.full_time]
    Commissions are paid every pay period.Medical, Dental, and Vision Insurance.Career Growth based on Performance and not Seniority - 75% of employees were promoted within Summit Wash Holdings.Northea...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Contact Center Agent

    Contact Center Agent

    ApTask • Springfield, MA, US
    [job_card.full_time]
    Company is a worldwide provider of legal services, serving law firms, corporations, financial institutions and government agencieshelping them streamline the administration of business operations.I...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    LIFE INSURANCE AGENT / WORK FROM HOME

    LIFE INSURANCE AGENT / WORK FROM HOME

    Emergent Financial Group • Hartford, CT, US
    [filters.remote]
    [job_card.permanent]
    We are a high?powered insurance team with explosive growth.We are looking for licensed life insurance agents to join us.Even if you're not licensed, our fast?track program will guide you through ge...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    WORK FROM HOME / HOME BASED INSURANCE AGENT

    WORK FROM HOME / HOME BASED INSURANCE AGENT

    The Jernigan Agency • Springfield, MA, US
    [filters.remote]
    [job_card.full_time]
    [filters_job_card.quick_apply]
    We are looking for individuals interested in working from home, remotely, as life insurance sales representatives.We are hiring coachable individuals comfortable with a 100% commission based income...[show_more]
    [last_updated.last_updated_variable_days]