Talent.com
L2 Deskside Support Engineer
L2 Deskside Support EngineerTata Consultancy Services • Newark, NJ
L2 Deskside Support Engineer

L2 Deskside Support Engineer

Tata Consultancy Services • Newark, NJ
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]
⦁Ability to work within multiple sites. This includes the ability to travel to different sites as necessary or required by the customer. ⦁Physically fit to walk through large areas. ⦁Ability to work after hours and weekends if necessary or required by the customer. ⦁Knowledge using ServiceNow as the ticketing tool. ⦁Provide technical assistance and support, and resolve problems related to the use of computer hardware and software for end users. ⦁Analyze, resolve, respond to, and document end user inquiries. ⦁Install desktop/Laptop, printers/scanners, and other peripheral softwares using approved tools. ⦁Troubleshoot operating system issue. connection issues with LAN/WAN. ⦁Update tickets with accurate and timely records of work performed, and resolution detail ⦁Maintain and contribute to a knowledge base. ⦁Coordinate hardware warranty repair. ⦁Perform inventory management activities as required in coordination with asset management and other Corporate groups. ⦁Escalate to 3rd party vendors when necessary ⦁Responsible for raising and coordinating problem management issues ⦁Perform additional tasks (end user/infra related) when required Strong understanding and skills in SLA, KPI Management. ⦁Provide technical support stationed at the site who can quickly respond to problems that may arise within data center/computer/server rooms which need physical handling. ⦁In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in a specific technology. ⦁Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specialize in different products and categories. ⦁Receives instructions from certified technicians and project managers to troubleshoot advanced issues. ⦁Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment. ⦁Primary responsibility to manage End User related incidents and requests. ⦁Go to person for all plant IT related requests (Password resets, access etc. specific to plants). ⦁Handles all User related IT requests (IMAC, Break fix, Refresh . ⦁Responsible for managing IT Assets, Inventory and Stock Room management. ⦁Responsible for Asset tagging, Inventory update in CMDB. ⦁Handheld scanners/High-jump scanners config and support. ⦁Responsible for Preventive maintenance checks on all handhelds (scanners etc). ⦁Radio configuration & support. ⦁Shipping and Receiving assets requiring repair from OEM (Scanners, Handhelds, ⦁Responsible for in scope Production devices installation, reset, adding to network nal systems, Handhelds ⦁Thin client configuration and support, Apps on iPads. ⦁Responsible for Printer Coordination Services and single point of contact to handle. ⦁L1 Printer issues, requirement to have AS400 knowledge to handle production printers. ⦁Provide Touch Support / Smart hands Support to verify functionality or testing ⦁Monitors PRTG tool for plant network devices. ⦁Coordinate with the Critical facilities team for Power related work. ⦁Coordinate with 3rd Party vendors for installation/ fixtures for non-IT request (Henderson, OneNeck , C&W . ⦁Vendor escort or co ordination (mostly for network cab work, data center work, - (., ATT, OEMs). ⦁Act as backup for locations where L3 presence is limited and there is a need for backup during production additions or OOO situations. ⦁Elevated skill set up to L2.5 to provide backup support for L3 resources as needed
[job_alerts.create_a_job]

L2 Deskside Support Engineer • Newark, NJ

[internal_linking.similar_jobs]

Field System Engineer - NJ

bioMerieuxWoodbridge, NJ, US
[job_card.full_time]

Position SummaryThe Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-ne...[internal_linking.show_more]

 • [job_card.promoted]

Test Development Engineer

Cisco Systems, Inc.Holmdel, New Jersey, United States
[job_card.full_time]

The application window is expected to close on: 02/05/2026.Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.The application window...[internal_linking.show_more]

 • [job_card.promoted]

Cloud & AI Systems Engineer (Hybrid or Remote)

Managed Health Care Associates, Inc.Parsippany, NJ, United States
[filters.remote]
[job_card.full_time]

Who We Are :Managed Health Care Associates, Inc.MHA) provides care communities access, solutions, and insights to help them run their businesses more effectively.Our members include post-acute prov...[internal_linking.show_more]

 • [job_card.promoted]

Technical Architect - Microservices | Contract W2

Next Gen Software Solutions LLCBerkeley Heights, NJ, United States
[job_card.full_time]

Technical Architect – Microservices (Contract W2).Job Title: Application Architect – Microservices.Integration, Distributed, Bigdata, transformation solution.Technical Architect for microservices a...[internal_linking.show_more]

 • [job_card.promoted]

Desktop Support Engineer - Part time/Remote.

SpikeIT Global Solutions, Inc.Edison, NJ, United States
[filters.remote]
[job_card.part_time]

Company DescriptionJob Description Job Title:Part-Time Azure Virtual Desktop (AVD) Support EngineerLocation:New Jersey(Remote)Job Type:Part-Time / On-Demand (approximately 2-3 hours per day, as nee...[internal_linking.show_more]

 • [job_card.promoted]

Remote DevRel Engineer - Irys

IrysNewark, NJ, United States
[filters.remote]
[job_card.permanent]

Irys, originally launched as Bundlr, is an L2 protocol that enhanced the scalability of permanent data storage, handling over 96% of transactions on a major storage provider.Recognizing limitations...[internal_linking.show_more]

 • [job_card.promoted]

Lead Golang Software Engineer

Highbrow LLCMorris Plains, NJ, United States
[job_card.full_time]

Job Location: Morris Plains NJ, Austin TX, St.Work Eligibility:All Work Authorizations are Permitted – No Visa Transfers.This person will be responsible for building Clinical transformation.Assist ...[internal_linking.show_more]

 • [job_card.promoted]

Apptio Configuration Lead

Source Mantra IncParsippany , NJ, United States
[job_card.full_time]
[filters_job_card.quick_apply]

Apptio Configuration Lead - Only on our W2 Parsippany, New Jersey Onsite - Hybrid 7-11 months (Mid Term) JOB DESCRIPTION : We are s...[internal_linking.show_more]

Distribution Engineer

Leidos IncNewark, New Jersey, United States
[job_card.full_time]

We challenge our staff with interesting assignments that provide them with an opportunity to thrive, professionally and personally.For us, helping you grow your career is good business.Distribution...[internal_linking.show_more]

 • [job_card.promoted]

Cloud Infrastructure Engineer - AWS & ML Tooling

Zelis Healthcare, LLCMorristown, New Jersey, United States
[job_card.full_time]

Zelis is modernizing the healthcare financial experience for all by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers.This...[internal_linking.show_more]

 • [job_card.promoted]

Client Solutions Engineer Manager

AHEADNewark, New Jersey, United States, 07102
[job_card.full_time]

AHEAD builds platforms for digital business.By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digi...[internal_linking.show_more]

Remote Backend Engineer, TS / Node - AI Audio Platform

Futureshaper.comPaterson, NJ, United States
[filters.remote]
[job_card.full_time]

A leading text-to-speech technology company is looking for a Backend Developer to design and maintain robust APIs and oversee backend architecture at Speechify.The ideal candidate should have prove...[internal_linking.show_more]

 • [job_card.promoted]

Application Developer (Intelligent Resources Transportation Center)

New Jersey Institute of TechnologyNewark, New Jersey, United States
[job_card.part_time]

Provide technical support to end-users while contributing to the development, design, and deployment of desktop and web-based software solutions.Develop, design, and deploy desktop and web-based so...[internal_linking.show_more]

 • [job_card.promoted]

Cyber Defense Engineer

Zelis Healthcare, LLCMorristown, New Jersey, United States
[job_card.full_time]

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers.We serve more than 750 payers, including the top five national health plans, regional hea...[internal_linking.show_more]

 • [job_card.promoted]

Remote Contract - IVR Chatbot Developer (Genesys focus)

Amiseq Inc.Newark, NJ, United States
[filters.remote]
[job_card.full_time]

In this cutting-edge role, the IVR Bot Developer will contribute to our mission of providing a seamless self-service experience, minimizing the need for live assistance.This developer will be build...[internal_linking.show_more]

 • [job_card.promoted]

Backend Engineer (Remote - India)

AssetIntelNorth Brunswick, NJ, United States
[filters.remote]
[job_card.full_time]

THIS JOB IS ONLY AVAILABLE TO INDIVIDUALS LIVING IN INDIA.NO RECRUITERS OR AGENCIES, PLEASEAbout AssetIntelAssetIntel is a software company that develops asset management software products for the ...[internal_linking.show_more]

 • [job_card.promoted]

Apptio Config Lead

Shrive Technologies LLCUnion Beach, NJ, United States
[job_card.full_time]
[filters_job_card.quick_apply]

Experience with Apptio IT Planning, Targetprocess, Cloudability/FinOps capabilities, or ApptioOne ecosystem tools.Familiarity with TBM Taxonomy and TBM Council standards.Working knowledge of SQL, d...[internal_linking.show_more]

Senior Client Solutions Engineer

AHEADNewark, New Jersey, United States, 07102
[job_card.full_time]

AHEAD builds platforms for digital business.By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digi...[internal_linking.show_more]