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Texas Customer Success Specialist
Texas Customer Success SpecialistVirtualVocations • Spokane, Washington, United States
Texas Customer Success Specialist

Texas Customer Success Specialist

VirtualVocations • Spokane, Washington, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Customer Success & Retention Specialist.

Key Responsibilities

Provide excellent customer service during calls with customers

Identify at-risk customers and implement solutions to retain them

Contribute to achieving customer service KPIs and handle high call volumes

Required Qualifications

Empathy and a customer-centric mindset

Growth mindset with a strong work ethic and willingness to learn

Reliable network connectivity with specified internet speeds

Ability to work with various software systems, including Salesforce and Twilio

Availability for a full-time remote schedule with rotating Saturdays

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Customer Specialist • Spokane, Washington, United States

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