Senior Manager, Legal Operations

About The Role and Team :

The Senior Manager, Legal Operations is responsible for managing multiple Management Operations workstreams in support of the General Counsel’s strategic commitment to Operational Excellence, Inclusion and Development.

In collaboration with the Director of Legal Operations and peers, the Senior Manager, Legal Operations will be responsible for improving existing technology, including identifying and advocating for enhancements; measuring ROI; recommending changes; and coordinating testing and training.

This work involves acting as a liaison between the legal and IT teams to support a robust and seamless portfolio of Legal technology.

The Senior Manager, Legal Operations, will provide collaborative leadership of initiatives that arise in support of the department's objectives, helping to ensure smooth and optimized operations across the full department.

What You Will Do :

Oversee / Improve / Measure Legal Portfolio

Ensure delivery of upgrades and enhancements within time and budget requirements

Create cohesive and comprehensive strategy with corresponding 1, 5 and 10 year plans

Plan necessary change management and process changes to complement technology changes

Ensure compliance with all internal standards, policies and best practices

Develop continuous improvement cycle

Request new features for current tools as need be

Manage relationships with third-party vendors

Partner with teams inside and outside of legal to ensure smooth transitions

Regularly measure and report on legal tech value

Create and conduct communication plans to socialize changes

Committee Leadership

Conduct quarterly Tech and Operations committee meetings to gather feedback and provide information

Oversee Assistant Connection Committee to ensure Assistants remain informed and equipped

Team Leadership

Provide clear vision and instruction to teams

Develop team members to optimize team productivity and effectiveness as well as employee experience

Pave the way for success for team members as they chart new or sensitive territory

Provide guidance on escalated issues

Oversee support teams and ensure their effectiveness

Lead strategic partner discussions with stakeholders at all levels within and outside legal

Required Qualifications & Skills :

At least five (5) years’ work experience in a legal or IT position developing, implementing, and supporting legal solutions and services, with increasingly responsible supervisory / management experience.

Able to communicate clearly and effectively to a diverse array of audiences, including senior executives

Capable of leading projects across teams

Ability to prioritize and multitask while meeting tight deadlines.

Ability to coordinate and liaise with multiple departments using strong project management skills.

Passionate about transforming business operations using technology with complimentary process and creating a culture of continuous improvement

Knowledgeable about Legal concepts and processes

Curious about data and the ability to analyze programs effectively

Proven ability to scale programs and grow them effectively

Experience with Legal technology

Experience developing teams and working with individuals early in their careers

Experience developing strategic or departmental planning materials that required consensus gathering from multiple constituents.

Preferred Qualifications & Skills :

Preferred experience with Legal and / or IT functions

Education : Bachelor’s degree

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The hiring range for this position in Burbank, CA is $139,200 to $186,600 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and / or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and / or other benefits, dependent on the level and position offered.