Clinical Care Coordinator (Registered Nurse)

Job Description

Job Description

The Clinical Care Coordinator (RN) is a patient-facing, administrative-focused nursing role that supports care coordination and patient communication to ensure timely, organized, and high-quality care. This role manages clinical messaging while delivering a warm, professional patient experience. Clinical tasks such as injections or phlebotomy may be performed as needed to support the care team.

Role Summary

The Clinical Care Coordinator (RN) is a key clinical and patient-facing role responsible for supporting front-desk clinical operations, coordinating patient care, managing clinical communications, and ensuring timely follow-up of patient needs. Operating at the intersection of nursing and administrative care, this role ensures an exceptional patient experience and efficient clinic workflow.

While the primary focus is administrative coordination and patient communication, this RN may also perform clinical tasks (such as injections, phlebotomy, or standard nursing visits) when needed to support team capacity.

This role requires a professional, friendly, patient-oriented mindset, excellent communication skills, and strong clinical judgment to guide triage and escalation decisions.

Key Responsibilities

• Check patients in and out with clinical accuracy and a welcoming demeanor
• Support front-desk patient interactions, questions, and clinical needs
• Ensure smooth transitions between clinical and administrative workflows
• Manage patient clinical communications via patient portal and phone
• Triage inbound messages and escalate urgent or complex concerns to providers
• Perform clinical callbacks for test result notifications and next-step explanations
• Sort and organize incoming clinical results for daily provider huddles
• Proactively identify overdue or abnormal results and escalate as needed
• Update prescriptions and communicate with pharmacies when necessary
• Act as a care coordinator for patient inquiries, clinical needs, referrals, and follow-up
• Partner with providers and care team members to ensure continuity of care
• Provide standard nursing visits, injections, phlebotomy, and other clinical support as backup

Qualifications

Must-Have

Nice-to-Have

Familiarity with population health, results management, or preventive care workflows

Tools & Systems

Department & Reporting

Work Environment & Schedule

Monday–Thursday : 8 : 00am–5 : 00pm

We value work-life balance and provide a supportive team environment to facilitate high-quality care and professional fulfillment.

Compensation & Benefits

Salary Range : $45 - $53 / hr

Benefits :

How to Apply

To be considered for the Clinical Care Coordinator (RN) role, please submit :

Email : ava@cloudmedical.io

Subject : Clinical Care Coordinator (RN) Application – [Your Name]

Required Materials :

Company Description

Cloud Medical is a modern direct primary care (DPC) clinic rooted in relationship-driven, data-informed, and prevention-focused care. We operate outside of traditional insurance to give patients real access to their care team and a proactive approach to long-term health.

Our model combines advanced diagnostics, lifestyle medicine, and cutting-edge health optimization—while staying grounded in compassionate, personalized care. We’re building a healthcare experience that’s efficient, grounded in human connection, and aligned with the future of medicine. And we’re looking for team members who share that vision!

Company Description

Cloud Medical is a modern direct primary care (DPC) clinic rooted in relationship-driven, data-informed, and prevention-focused care. We operate outside of traditional insurance to give patients real access to their care team and a proactive approach to long-term health.\r\n\r\nOur model combines advanced diagnostics, lifestyle medicine, and cutting-edge health optimization—while staying grounded in compassionate, personalized care. We’re building a healthcare experience that’s efficient, grounded in human connection, and aligned with the future of medicine. And we’re looking for team members who share that vision!