Quality administrator

We are looking for a dedicated Quality Administrator to join our team in Oakland, California. In this role, you will perform a variety of administrative tasks, ensuring smooth day-to-day operations. This is a long-term contract position offering flexibility in work hours and a collaborative work environment.

Responsibilities:
• Perform repetitive administrative tasks with efficiency and attention to detail.
• Utilize Microsoft Office applications including Word, Excel, PowerPoint, and Outlook for daily operations.
• Respond to inbound and outbound calls professionally and provide exceptional customer service.
• Manage email correspondence and ensure timely follow-ups.
• Schedule and coordinate appointments effectively to meet organizational needs.
• Handle data entry tasks accurately and maintain organized records.
• Work with EHR systems to support administrative processes.
• Collaborate with team members to ensure access requirements and permissions are handled appropriately.
• Adapt to flexible schedules while maintaining a consistent 40-hour workweek.• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong communication skills, both written and verbal, with experience in customer service.
• Ability to manage inbound and outbound calls with attention to detail.
• Experience in scheduling and coordinating appointments.
• Familiarity with EHR systems is preferred.
• Demonstrated ability to perform accurate data entry and maintain organized records.
• Capability to adapt to flexible work schedules and onsite requirements.
• Prior experience handling email correspondence and follow-ups.