Veterinary Receptionist

Veterinary Receptionist

Animal Health Care Denver is hiring a part-time veterinary receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our team, expect to be supported in your work and home life with:

• Employee Pet Discounts! Because we know your pets are family, too.
• 401(k) plan

Salary: $19.00 - $21.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: Monday-Friday 2:00p-6:00p with rotating Saturdays. Saturday hours will be 8:30a-5p. Need Monday availability.

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant preferred
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About Animal Health Care Denver

Animal Health Care Denver is a locally owned animal veterinary practice in Denver dedicated to taking care of your pets when they need it most. We offer a full range of medical services for your pets, including preventative care such as annual exams and vaccines, dental care including polishing and cleaning, radiography, and extraction, surgical procedures including both elective (spay/neuter) and emergency surgeries.

At Animal Health Care Denver, we're home to Dr. Cathryn Sayer, who has led the practice since 2014. Under Dr. Sayer's direction, we specialize in both specialty surgeries and procedures as well as general veterinary medicine in order to give you and your pet everything you need for a happy and healthy relationship.