Front Desk Attendant - Pirate CityPittsburgh Pirates • Bradenton, FL, United States
Front Desk Attendant - Pirate City
Pittsburgh Pirates • Bradenton, FL, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Greet and welcome guests at the front desk, answer questions and resolve issues in a friendly and courteous manner. Ensure adherence to all visitor regulations in order to maintain a safe environment. Answer incoming telephone calls, respond to inquiries and transfer calls to appropriate individuals as necessary. Monitor personnel entry / exit and log vendors and visitors. Maintain a daily activity report on all activities and observations completed during shift and follow-up with Supervisor on previous day's activities. Maintain daily driving log tracking player and staff movement as well as use of company vehicles, ensuring that it is updated throughout the shift and accurate for the next attendant Electronically check in / check out residents and produce key cards, etc. Process purchases and activity in the Pirate City Store. Prevent unauthorized persons from loitering in area of assignment. Assist players and personnel with sending faxes and making copies. Sort incoming mail and send notifications to personnel while keeping the mailroom organized. Create facility work orders for guest maintenance and housekeeping requests using an online work order system. Manage and log items left behind in a lost and found computer program. Keep the front desk area tidy and stocked with promotional and marketed materials. Manage and distribute rental cars and paperwork during Spring Training Monitor cameras and intercom system for security purposes. All other projects as assigned by Coordinator, Florida Operations High School Diploma or equivalent. A minimum of one (1) year of office support or customer service experience. Knowledge of office equipment (fax, copier, phone, etc.) Computer proficiency, particularly in Microsoft Word, Excel, and Outlook and internet. Three (3) years' prior experience in hospitality, administrative support, or front desk reception. Fluent in Spanish.
The Pirates Why
The Pittsburgh Pirates are a storied franchise in Major League Baseball who are reinventing themselves on every level. Boldly and relentlessly pursuing excellence by :
- purposefully developing a player and people-centered culture;
- deeply connecting with our fans, partners, and colleagues;
- passionately creating lifetime memories for generations of families and friends; and
- meaningfully impacting our communities and the game of baseball.
At the Pirates, we believe in the power of a diverse workforce and strive to create an inclusive culture centered in Passion, Innovation, Respect, Accountability, Teamwork, Empathy, and Service.
Job Summary
The Front Desk Attendant provides efficient and friendly service and support to visitors, residents and clients at Pirate City.
Responsibilities
Qualifications
Required :
Desired :
Equal Opportunity Employer
The Pittsburgh Pirates are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Front Desk Attendant • Bradenton, FL, United States
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