Customer Service AgentVirtualVocations • Long Beach, California, United States
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Customer Service Agent
VirtualVocations • Long Beach, California, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Customer Care Executive to serve as a primary point of contact for Veterans regarding their VA Medical Disability Examination.
Key Responsibilities
Answer inbound calls and provide assistance in a courteous and professional manner
Schedule and reschedule appointments for C&P exams while confirming required details
Document interactions accurately in the CRM system and resolve inquiries as per established guidelines
Required Qualifications
Education : High school diploma or GED required (Associate's degree preferred)
Experience : 2-3 years of customer service experience, preferably in a contact center
Language : Ability to read and speak English clearly and fluently
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Customer Service Agent • Long Beach, California, United States
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