Department Manager

Overall Job Summary : At H&M we refer to our Assistant Managers as Department Managers and you are responsible for supporting the Sales and Profit goals in the store by setting a plan to deliver the Best Customer Experience in the department and overall store. The Department Manager will ensure that you have the Best Team and support their development as well as work with succession planning talent development and structured performance management for the team based on results values and leadership. The Department Manager will work in accordance with legal requirements and H&M standards policies and procedures to meet the expectations of customers and colleagues.

This position reports to the Store Manager and has the following direct reports : Department Supervisor Sales Advisor.

Your Day to Day

Sales and Profit

• Regularly analyze and follow up on Sales & Profit KPIs for the department with the Visual Merchandisers.  Secure that actions are taken to maximize selling.  Support the Visual Merchandisers with these actions by securing the hours and staff needed for a successful execution
• Together with the store management team secure store operations H&M standards and best practices are followed through proper scheduling to maximize conversion and enable commercial activities (Move Sales Events etc.) and excellent customer service keeping within the sales budget of allocated hours.
• Plan and prioritize actions together with your team that have a clear impact on selling and ensure the implementation of the Commercial Handbook
• Ensure H&M Customer Service standards are always delivered through active coaching and leading by example
• Actively participate in executing store routines and tasks including but not limited to the delivery truck garment processing reductions department moves and price change
• Actively prevent loss and ensure the department follows appropriate safety and security guidelines
• Give input to the Store Manager and Area Teams on allocation and replenishment to secure garment levels according to sales trends and inform the Store Manager of any potential risks threats and opportunities related to the competitor landscape

People and Teams

Qualifications : Who You Are

Additional Information :

Why Youll Love Working for H&M

Job Status : Hourly Non-Exempt

Compensation :

Hiring Range is $16.91 - 19.95 Hourly

Benefits :

H&M believes in rewarding our employees for their many contributions to our shared success. Thats why we offer a full range of inclusive benefits that enable wellness both in and outside of work.  We pride ourselves on being a do-good company and we have a comprehensive benefit package that matches that ambition.  Please note benefits may have eligibility requirements based on employment status.

We offer : 25% Staff Discount - Medical Pharmacy Vision and Dental Coverage Employee Assistance Program - Vacation Wellness Holiday and Parental Pay 401K Commuter Benefits Health and Dependent Care FSA. Plus additional Voluntary Benefits.

Our Career site will have more details click on Benefits at

EEOC Code : SLS

Remote Work : No

Employment Type : Full-time

Key Skills

Restaurant Experience,Sales Experience,Food Service,Succession Planning,Management Experience,Materials Handling,Pricing,Conveyor Installation,Food Production Experience,Leadership Experience,P&L Management,Retail Management

Experience : years

Vacancy : 1