Service Coordinator

Service Coordinator Opportunity With McKinstry

Build the future, spark innovation and align your career with purpose. McKinstry is innovating the waste and climate harm out of the built environment and creating lasting impact. Together, we're building a thriving planet. Buildings are a leading contributor to the climate crisis, generating nearly 40% of total global energy-related carbon emissions. We're making a lasting impact on our industry and within our communities by addressing the climate, affordability and equity crises through: renewables and energy services engineering and design construction and facility services To get where we're going, we need big thinkers, problem solvers and collaborative mindsets. Does that sound like you? The Opportunity with McKinstry We are adding a Service Coordinator to our growing service division in the NW. This role will manage the coordination, communication, and prioritization of technician resources across all scheduled and reactive work within budget. Additionally, some responsibilities you will have include:

• Receiving of client requests and management of client expectations and communication across maintenance and service calls
• Prioritize and schedule maintenance, service, and project work within given time periods.
• Schedules and manages group of technicians across all work, including communication of work details, assurance of tools/material requirements, and project expectations.
• Management and communication of work status, assuring achievement of client commitment and work success for McKinstry.
• Communication with our clients and representation of McKinstry across all work managed and dispatched.
• Effectively manage jobs and budgets across all horizontal offerings: Maintenance, Service, and Projects.
• Communicating closely with management in regards to callbacks, technician problems, unsatisfied customers, etc..
• Assures the efficient and complete closeout of all work managed.

What You Need to Succeed at McKinstry Knowledge of mechanical and electrical contractor tools and equipment preferred. Three (3) years of administrative experience working with customers required. High school diploma or equivalent work experience required. Experience in the construction industry is preferred. Intermediate knowledge of Microsoft Office Suite - Word, Excel, PowerPoint, Outlook and Visio required; working knowledge of SharePoint preferred. Knowledge of how to properly review proposals, bids, contracts and manpower reports preferred. Excellent organizational and communication skills required.

PeopleFirst Benefits When it comes to the basics, we have you covered: Competitive pay 401(k) with employer match and profit-sharing plan Paid time off and holidays Comprehensive medical, prescription, dental, and vision with low or zero deductible options and low out of pocket maximums People come first at McKinstry, and we go beyond the basic benefits with: Family formation benefits, including adoption and IVF assistance Up to 16 weeks paid parental leave Transgender inclusive benefits Commuter benefits Pet insurance "Building Good" paid community service time Learning and advancement opportunities via McKinstry University McKinstry Moves onsite gyms or reimbursement for remote workers See benefit plan documents for complete details.